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VP - NAM ETF Ops Manager-Hybrid

Job Req ID 23633580 Location(s) Tampa, Florida Job Type Hybrid Job Category Transaction Services
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The candidate is expected to manage Citi’s NAM ETF Operations.  Candidate will have 5+ years of ETF Operations and management experience and is required to have strong knowledge and extensive practical experience of the following core fund operational processes:

  • PCF file preparation, including reviewing the relevant component stocks, quantity and prices
  • ETF creation and redemption order processing for primary market
  • ETF creation and redemption settlement arrangement, both in cash and in kind
  • ETF units settlement arrangement and relationship with AP’s
  • Handling AP inquiries related to the ETF creation / redemption orders
  • CNS for ETFs as Index receipt agent
  • ETF rebalancing handling
  • ETF collateral processing and P&L calculation

The candidate should also have experience in the following responsibilities of the ETF / fund operations:

  • Knowledge of mutual fund accounting, particularly as it relates to ETFs
  • Knowledge of custody, particularly as it relates to ETFs
  • Review of ETF offering documents, prospectuses, operating memorandums and key fund documentation
  • New ETF listing launches and implementation
  • Resolve transaction services issues and use technical expertise & judgment to conduct complex analysis
  • Assist with providing informal guidance or on-the-job-training to new team members as required
  • Experience dealing with auditors and compliance
  • Managing periodic client service review calls and due diligence visits
  • Awareness of regulatory and industry changes and how it impacts the business & operations

This candidate should have 5+ year experience as a people manager. The candidate also needs to display strong interpersonal skills, communication skills, people management skills and time management skills. The candidate should also be methodical and has excellent oral and written communication skills.


  • Bachelor’s/University degree or equivalent experience
  • Advanced/graduate degree preferred


Job Family Group:

Operations - Transaction Services


Job Family:

Fund Accounting


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Salary Range:

$103,920.00 - $155,880.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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