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VP / Enterprise Resilience Policy & Program Lead

Job Req ID 23709828 Location(s) Tampa, Florida Job Type Hybrid Job Category Corporate Services
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Job Summary: 

Citi’s Enterprise Resilience (ER) organization is seeking an individual contributor to join the ER Policy and Program Compliance Team.  The candidate will be responsible for defining and implementing Policy Management processes to maintain Citi’s ER Policy and Standards, reviewing and monitoring relevant regulations, leading Policy-related initiatives, and ensuring compliance with various programs within Citi.  This position will report to the ER Global Policy and Program Compliance Manager and be based in Tampa FL.  

Job Description:                                   

  • Manage the development of Citi ER Policy and Standards with applicable governance forums and the ER community

    • Implement and maintain a process to request changes to existing standards

    • Draft proposed changes as well as agreed upon updates based on applicable stakeholder and governance forum feedback

    • Ensure impact assessment for new requirements is completed and that new requirements are measurable/implementable prior to formal approval

    • Facilitate sessions to review proposed changes and obtain necessary approvals

  • Adhere to IT Policy Management processes in support of changes to ER Citi Policy and Standards

    • Coordinate IT Policy Council and CIO Council review and approval activities

    • Support IT Process Area requirements relative to ER Policy and Standards

    • Ensure ER Policy and Standards remain in compliance with FFIEC and other applicable regulatory bodies

  • Review and monitor Regulations and Legislation as part of Regulatory Change Management process

    • Monitor new regulations impacting ER and identify updates to existing Policy and Standards as necessary

    • Perform gap analysis of new regulations against existing practices and ensure that corrective actions are established for any Program gaps

  • Annually prepare and update ER-related program attributes applicable to Citi’s Recovery and Resolution Plan

  • Maintain Program compliance with ISO 22301:2019 Standard

    • Perform annual self-audit and review against International Standard ISO 22301:2019 related to Business Continuity Management System certification

    • Coordinate annual independent audit of the ER Program to ISO 22301:2019 Standards

  • Ensure Compliance with various Citi-wide programs including, but not limited to:

    • Records Management program

    • Model Attestation

    • EUC Champion

Job Skills/Qualifications:

  • Bachelor’s Degree or relevant experience required

  • 6 to 8 years of relevant experience

  • 3-5 years supporting policy development

  • 5 + years Business Resiliency or Operational Risk experience

  • Excellent verbal and written communication skills; solid influencing, facilitation and partnering skills

  • Demonstrated capability of developing and maintaining effective work relationships with globally diverse business colleagues

  • Proven ability to conduct research/analysis, organize findings and build presentations

  • Proficiency with Microsoft Office suite


Job Family Group:

Corporate Services


Job Family:

COB & Crisis Management


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Salary Range:

$103,920.00 - $155,880.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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