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Technology Analyst - Scrum Master - AVP

Job Req ID 24751533 Location(s) Tampa, Florida; Jacksonville, Florida Job Type Hybrid Job Category Technology
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The Scrum Master is known as Servant Leader of the Scrum Team, someone that resolves impediment and promotes the Agile adoption across the organization. Helping the team agree on what they can achieve during each sprint (or other period of time. Facilitating the daily standup (sometimes called the daily scrum) and helping the team reach consensus on each of the three questions.

  • Help the team continuously make progress on the project by making sure each person is working on the right tasks
  • Help remove any obstacles to the team members’ progress, and protecting the team from distractions.
  • Coach Agile Teams to be cross-functional and Self-managing high performing teams


  • The Scrum Master is a servant leader role responsible for facilitating daily scrums, sprint planning sessions, and strict application of Scrum principles and practice.
  • The ideal candidate will have scaled agile experience and ability to work across interfacing teams in Scrum of Scrums meetings to keep coordinated backlogs in motion.
  • The Scrum Master will help remove obstacles and foster an environment of innovation, continuous flow, and continuous improvement to the quality of deliverables while defining the Definition of Done.
  • The Scrum Master will support the Product Owner to manage the backlog and guide the team with respect to priorities and scope.
  • The Scrum Master will also provide Agile coaching as needed and could be a part of a larger effort to foster Scaled Agile principles across a broader organization. 


  • Minimum 3 years proven Scrum Master experience with mid-to-large scale projects and managing 3-6 projects simultaneously
  • 1 -2 years experience using Jira and Confluence
  • 1-2 years experience working with a distributed team including some offshore personnel
  • Prior hands-on technical experience with DevOps teams is ideal
  • Exposure to Scaled Agile Framework (SAFe) a plus
  • Experience with developing quality documentation, reports, and presentations as needed
  • Excellent skills and knowledge of servant leadership, conflict resolution, and continual improvement practices


  • Certified Scrum Master
  • PMP Certification


  • Bachelor’s degree or equivalent work experience 

  • Manage multiple scrum teams and activities/ceremonies.
  • Utilize agile tooling such as Jira to manage work efforts and provide look-ahead and look-back analysis.
  • Contribute to and learn from agile/scrum best practices as a part of the agile/scrum team and scrum master community.


Job Family Group:



Job Family:

Business Analysis / Client Services


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.


Anticipated Posting Close Date:

Jul 17, 2024


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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