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Career Opportunity

Senior Business Analyst-Vice President-COS-Tampa

Locations: Tampa, Florida Job Function: Business Strategy, Management & Administration, Operations & Technology Employee Status: Regular Job ID: 20218794

Enterprise Infrastructure Operations and Technology (EIO&T) plays a central role in driving value for Citi and its clients. EIO&T Chief Operating Officer (COO) Chief of Staff (COS) office supports COO in various business office activities including building monthly scorecards for all sectors in EIO&T.

COS office is looking for a Lead Business Analyst in support of this function.

Key responsibilities will include:

  • Assist in building the monthly scorecard
  • Assist in managing the process across each sector in building the scorecard
  • Support in analysis of data and metrics
  • Prepare staff meeting materials
  • Support the creation of strategy decks and related communication material
  • Provide ongoing analysis and reporting to Senior Management
  • Build strong relationships with business office stakeholders
  • Help in driving successful & timely completion of various programs in COS business office
  • Ensure consistency of deliverables across all activities
  • Communicate to all stakeholders (including Senior Management) on a timely basis in a clear way


  • Requires a Bachelor’s degree in Project Management,  Management Information Systems, Computer Science, or closely related field (MBA or PMP is Plus).
  • 5-7 years of progressive, post-baccalaureate experience as an IT Business Analyst, Project Manager, PM Analyst, or closely related position.
  • Excellent PC and technical skills including MS Excel (Pivot tables, V-Lookup), Word, PowerPoint, Photoshop, and SharePoint & Collaborate sites.  
  • Full term of work experience must include managing a wide scope of stakeholders, Well-honed relationship management skills, excellent written and verbal communication; and effective organization skills
  • Architect and execute executive reporting trends and analytics – experience with reporting at appropriate levels (team, client, executive) – has the ability to recap and articulate key messages 
  • Must be a motivated, self-starter who can independently handle tasks with little oversight.
  • Power User of: SharePoint; Word; Excel; PowerPoint
  • Demonstrated ability to independently lead program work on a global large scale level.
  • Exemplary written and oral communication skills which can be leveraged to consistently succeed
  • Excellent influencing, facilitation, and partnering skills
  • Individual should be analytical, flexible, team-oriented, have good interpersonal, communication, and follow-up skills with strong attention to detail and ability to multi-task

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Business Strategy, Management & Administration


Job Family:

Business Administration


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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