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Career Opportunity

Risk Governance - Program Manager

Locations: Tampa, Florida Job Function: Risk Management Employee Status: Regular Job ID: 19103071

The Risk Governance Program Manager role is responsible for managing multiple complex programs related to Retail Risk, in coordination with Risk SMEs, Technology and other support functions. Strong communication and negotiation skills are required. Experience with Retail Risk data and infrastructure is preferred.


  • Manage multiple complex programs concurrently, from program ideation / scoping to closure.
  • Partner with functional groups within the organization (Technology, Finance/Risk Shared Services (FRSS), Learning & Development, GPMO) to drive execution of requirements for implementations, training and ensuring process compliance is in-line with Citi standards
  • Manage the program tracking and reporting process for program(s) within the Retail Risk initiatives including Steering / Operating Committee reporting, Weekly Program Management Reporting and Citi-Wide Key Initiative reporting.
  • Manage and provide credible challenge to program/project plans, risks, issues and changes
  • Manage audit readiness and act as change audit coordinator as required – ensure consistency of deliverables and artifacts across all programs / projects in the portfolio
  • Identify and manage dependencies across programs/projects
  • Perform analysis of Critical Success Criteria, KPI/KRIs and non-financial benefits realization
  • Ensure Key stakeholder management and communication is in place
  • Manage closure phase, gather best practices and lessons learned
  • Drive resource planning and funding process
  • Significant interaction with a wide range of senior bank and risk management colleagues, as well as external stakeholders such as regulators / auditors.


  • Knowledge and expertise on Project Management in the financial services or consulting industry; 8+ years is required.
  • Familiarity with regulatory landscape facing global banks. Ideally, have worked in banking industry or regulators institutions.
  • Previous experience in managing Regulatory Inspections and Audits within a financial services company.
  • Thorough knowledge of financial and risk reporting as well as experience in Retail Risk preferred.
  • Exceptional verbal and written communication skills and ability to interact at senior levels of the  organization
  • Strong analytical skills
  • Individual should be flexible, team-oriented, have good follow-up skills with strong attention to detail and ability to multi-task and dissect/solve complex problems
  • Should have excellent proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation).


  • Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US


Time Type :Full time


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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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