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COVID-19:

The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Operational Risk Transformation Manager

Job Req ID 21293868 Primary Location Tampa, Florida; New York, New York Job Category Risk Management
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The Operational Risk Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning.

Responsibilities:

  • Responsible for supporting critical ORM Transformation Initiatives as a Program/Project manager
  • Provides risk strategic analytics and information management across Citibank products; facilitating data-quality and controls for other teams and managers.
  • Provides regulatory risk project management support (business requirements, analysis and testing) for delivery of regulatory solutions.
  • Centrally acquire all data related to Operational Risk Transformation initiatives, while ensuring data quality, completeness, consistency and timeliness of the end results
  • Performs business analysis to respond to regulatory and business questions and provides end to end governance of delivery
  • Partners with Clients to understand and quickly respond to Client needs. Proactively seeks Client feedback to influence change throughout organization.
  • Assist Initiative manager and manage end of end delivery of program deliverables
  • Assists management in achieving and maintaining strategic objectives, promotes efficiency
  • Work with business users to gather business requirements and draft and co-ordinate approval for Business Requirement Documents (BRD).
  • Manage User Acceptance Testing and also perform testing
  • Establishes and maintains a robust control environment and culture within the Citi businesses worldwide.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Ability to influence and direct teams. 
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 6-10 years’ experience in Operational Risk is a must. Other risk and control disciplines would be a plus – credit, and market.
  • Experience in Internal Audit or Financial Control would be desirable.
  • Thorough knowledge of Operational Risk management systems, and end reporting/ warehousing as well as Governance, Risk & Compliance knowledge.
  • Management and/or oversight of a global operations and a complex environment that includes collaboration with global teams.
  • Excellent communication skills – verbal & written
  • Strong team player with excellent work ethics, attention to details and accuracy
  • Quick learner with strong communication, organizational & interpersonal skills with the ability to work with counterparts in various areas in the organization.
  • Should have Excellent proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation).

Education:

  • Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

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