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Operational Risk Intmd Analyst - C11 grade level

Job ID 20225969 Primary Location Tampa, Florida; Job Category Risk Management
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The MSS Ops Control Oversight team leads a series of processes that support the ICG O&T control framework. These processes include email surveillance, Procedure Repository, NPAC due diligence and coordination of attestations for ICG O&T, among others. 

The overall objective of this role is to assist with the management of the procedure repository which would include cleanup of current PRF user entitlements, coordination of the annual attestation, maintenance requests and opening tickets as needed, performing a quality control of the procedures and sending recurring score cards to the procedure owners.  The procedure repository is held on a SharePoint site, therefore SharePoint skills are highly desired. The individual will also be expected to assist with other responsibilities as needed.

The MSS Ops Control Oversight team is a small team that wears many hats so the ideal candidate must be a team player, control oriented, willing to learn and eager to help. This role will allow the employee to be part of a team that works closely with Senior managers across all of ICG O&T.

The Operational Risk Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

  • Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

  • Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.

  • Provides governance and oversight may include (not limited to) technology operational risk, risk for example.

  • Executes the Managers Control Assessment (MCA) program in a timely manner.

  • Plans, tests and reports on Operational Risk findings

  • Tests and monitors key controls which have been identified for each product line and document results.

  • Liases with business and line control officers on any deficiencies or control gaps.

  • Ensures appropriate remedial actions are in place where deficiencies are identified.

  • Documents, implements and executes Corrective Action Plan (CAP) for management of control issues

  • Additional duties as assigned

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 2-5 years previous experience

  • Excellent organizational skills, ability to multitask and adapt to change

  • Demonstrated interpersonal skills with the ability to work collaboratively and with people at all levels of the organization

  • Consistently demonstrates clear and concise written and verbal communication skills

  • Ability to both work collaboratively and independently; ability to navigate a complex organization

  • Proficient in MS Office applications ( Excel, Word, PowerPoint)

  • Project management skills, MCA knowledge

  • SharePoint skills highly desired

  • Professional communication skills are a must

Education:

  • Bachelor’s/University degree or equivalent experience

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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