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First Line Business Risk Officer VP - Policy, Regulations & Engagements

Job Req ID 23604651 Location(s) Tampa, Florida; Jacksonville, Florida; New Castle, Delaware; Getzville, New York; Irving, Texas Job Category Risk Management
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Citi continues to enhance its business control and governance framework by building out Institutional Credit Management (ICM), a new business unit in the 1st Line of Defense, to house and consistently manage Credit Risk activities performed across Citi’s Institutional Client Group (ICG) organization.

Institutional Credit Management (ICM) has been established with the objective to provide an integrated “end-to-end” credit underwriting, identification, measurement, management and monitoring for wholesale credit businesses across the enterprise. ICM operates within 40+ jurisdictions globally.

This role will report into ICM’s Global Policy, Regulations & Engagements Lead and will manage a number of critical projects in establishing adequate governance or enhancing the businesses control framework in order to ensure compliance with internal policies and standards but also with external regulations.

This will primarily include supporting ICM's engagement with the various internal policy and regulations groups to ascertain applicability and assess any control gaps, as well as with Internal Audit and Compliance Assurance teams during their reviews to ensure due process is followed and control gaps are factually accurate.

This is a high profile and exciting opportunity for a motivated professional with strong experience in the 2nd or 3rd line, and a keen interest in establishing robust processes and contributing to the 1st line’s risk and controls strategic objectives.

The incumbent will be working closely with first, second and third line teams across ICM and ICG.

Key Responsibilities:

·Engage with the Internal or External Audit, Compliance Assurance as well as other Control teams to coordinate key areas of execution, ensure factual accuracy of findings, advise on appropriate remediation plans and ensure overall quality of remediation.

·Engage with ICM teams to lead in the definition of the Issues / Corrective Actions language, as well as in the pre-validation and sustainability documentation review

·Proactively engage with relevant internal stakeholders to assess and advise on the applicability and impact of Regulations, Citi Policies and Standards across processes and activities of the ICM function on an ongoing basis.

·Partner with the RCSA / MCA and Issues Management teams to advise on the creation or enhancement of existing controls for ICM (e.g., Conduct Risk controls, Supervisory attestations, Business Control reviews, etc.) in line with applicable frameworks, policies or standards.

·Engage with Citi’s Compliance teams specializing in regulations to coordinate applicability requests for ICM

·Engage with Citi’s policy teams and attend policy making / review forums across ICG to identify policies impacting the department, critically assess impact and structure appropriate responses

·Partner with RCSA/MCA and Issue management teams to ensure ICM related findings of high severity are appropriately vetted during their closure phase to ensure risk mitigation.

·Engage with the Regulatory team for the preparation of the overall response to exam requests and timely submission of exam related deliverables.

·Attend governance forums and take ownership of submissions, minutes and follow-ups

·Proactively work with the department's controls and transformation teams to implement changes required by incoming policies

·Feed into the department's governance structure


·        6+ years’ experience in a business Risk & Controls, Audit or Compliance Assurance domain.

·Proven experience in interacting with 2nd and 3rd lines of defense such as Compliance, Operational Risk Management (ORM), and Internal Audit (IA) teams. Experience in external audits preferred.

·Proven experience in critically interpreting regulations/ policies/ standards and converting them into logical procedures and control documents.

·Experience in Wholesale Credit is preferred. Strong problem-solving skills: ability to think strategically, apply professional judgment and critically access or challenge the ‘status quo’.

·Excellent written and verbal communication skills; ability to lead multiple projects, multitask and deliver results against agreed deadlines.

·Interpersonal skills with the ability to work collaboratively and with people at all levels of the organization and across different geographic locations

·A proactive and “no surprises” approach in communicating issues

·        Experience demonstrating flexibility in skillset and approach


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Salary Range:

$100,430.00 - $150,650.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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