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ICM - Business Risk & Controls MCA/RCSA Senior Analyst (AVP)

Job Req ID 22582650 Location(s) Tampa, Florida; Getzville, New York; Irving, Texas Job Category Risk Management
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Job Description

Citi continues to enhance its business control and governance framework by building out Institutional Credit Management (ICM), a new function in the 1st Line of Defence, to house and consistently manage Credit Risk activities performed across its Institutional Client Group organization.

About Institutional Credit Management (ICM)

Institutional Credit Management (ICM) was established with the objective to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, and monitoring for wholesale credit businesses across the enterprise. Its formation was an outcome of the Wholesale Credit Risk Program, an ongoing strategic initiative across the 1st and 2nd lines of defence, shaping ICM’s Target Operating Model. Currently ICM has a footprint in over 40 countries.

About the Role:

In-Business Risk & Controls MCA/RCSA Operational Risk Lead

This report into ICM’s Managers Control Assessment (MCA) / RCSA Team and will manage a number of critical control-related processes as well as support projects to build or enhance the businesses control framework.

This will primarily include the transformation and the ongoing maintenance of the department’s MCA / RCSA, the production of global quality metrics, interaction with the Consent Order work streams and engagement with the regulatory mapping initiative.

This is an exciting opportunity for a practically minded professional with a very good understanding of financial controls framework, with a keen interest to learn more and make a difference, and ultimately shape the ICM business of the future.

The incumbent will be working closely with ICM's business units, Business Managers, ICG Control teams, as well as partner areas such as Compliance, Audit, Operations and Technology

Key Responsibilities:

  • Maintain and enhance the department's Manager Control Assessment (MCA/RCSA) with regards to completeness and quality
  • Lead MCA annual and quarterly review and challenge sessions
  • Lead components of the MCA transformation work as required by the Global Consent Order remediation program
  • Lead components of the Regulatory Inventory mapping enhancements and maintenance work as they relate to ICM
  • Produce and assess MCA quality metrics and engage relevant teams for remediation / escalation
  • Collaborate with first and second line teams, as well as related partner areas to investigate and resolve control issues
  • Represent ICM at ICG governance forums and take ownership of submissions / follow-ups
  • Provide support to partner areas and control functions on an ad-hoc basis (e.g. Compliance enquiries, Audit engagements)
  • Actively partner with the Issue Management teams to ensure that deficient processes and areas are covered, and to ensure that any findings are reflected appropriately

Qualifications and skills required:

  • At least 5 years of relevant work experience in Financial Services in Business Risk, Operational Risk, Compliance, and/or governance and control
  • Proven experience in MCA / RCSA maintenance and transformation
  • Proven experience in independently handling enhancement projects and interacting with teams across all lines of defence
  • Excellent problem-solving skills; ability to see the big pictures with high attention to critical details
  • Excellent written and verbal communication
  • Interpersonal skills with the ability to work collaboratively and with people at all levels of the organization and across different geographic locations
  • A proactive and “no surprises” approach in communicating issues
  • Range of experience demonstrating flexibility in skillset and approach
  • Has the ability to operate with a limited level of direct supervision
  • Undergraduate degree required

Development Opportunities & Benefits:

  • Chance to build an exceptional global network of professionals
  • Long-term career path across geographies and business lines
  • Competitive compensation package and benefits

Flexible work arrangements


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Salary Range:

$84,410.00 - $126,620.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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