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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

HRSS Time and Absence Specialist

Job Req ID 22533525 Location(s) Tampa, Florida Job Category Operations - Core
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The HRSS Time and Absence Specialist is a support role within Total Rewards.  The Time and Absence Team supports Leave Administration for medical and non-medical absences, ensuring all Citi policy and Regulatory Requirements for the US and Canada are met.   Additionally, the team supports Time policies related to overtime, premium, and time off which have a direct impact to payroll.

This position requires the ability to interpret and explain Citi policies, work within established service level deadlines, multi-task, work efficiently, accurately and communicate with customers. Excellent customer service skills are required for high frequency of regular telephone or case interaction with employees.  Must have strong attention to detail and good analytical skills to complete data input, validate calculations and understand results.

The HRSS Time and Absence Specialist 5 must understand the end-to-end payroll cycle and complete analysis on pay issues related to Time and Absence. 


·Respond to/action complex employee requests based upon assigned Total Rewards product, including in-depth research related to salary, deductions, taxes, time and absence to ensure requests are handled accurately.

·Maintain employee confidence and protect Total Rewards operations by keeping information confidential.

·Demonstrate in-depth understanding of end-to-end Total Rewards processes and related systems including Workday, Master Tax, ServiceNow, and various Microsoft tools, adhering to all controls and maintaining quality standards.

·Manage workflow to ensure all processes are completed timely and accurately, with an understanding of how actions contribute to other business processes/outputs.

·Perform financial calculations aligned to job responsibilities, for example:  Termination Pay, Payroll Tax Validations, employee time reviews, absence calculations, payroll adjustments.

·Review and analyze employee pay statements to identify potential discrepancies.  Validate employee’s profile setup and understand variances and root cause differences.

·Process transactions in various Citi systems aligned with job responsibilities including employee net pay, tax payments, vendor remittances, wire transfers.

·Perform various review validations to ensure reasonability


·2+ years of relevant experience

·Experience with Workday preferred

·Basic PC skills, including Microsoft Office programs

·Intermediate Microsoft Excel user 

·Effective interpersonal and communication skills

·Consistently demonstrates clear and concise written and verbal communication skills


  • High School diploma or Bachelor’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Operations - Core


Job Family:

Operations Support


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Salary Range:

$43,960.00 - $57,340.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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