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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

HRPS Case Management Data & Project Analyst

Job Req ID 22486632 Primary Location Tampa, Florida Job Category Human Resources
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The Human Resources (HR) Case Management Data & Project Analyst is responsible for the reporting, monitoring, project work and occasional triage of employee discipline matters and HR support of multiple Citi compliance and surveillance groups. The overall objective of this role is to assist in providing a broad range of HR services as it relates to disciplinary actions and accountability frameworks within Citi, globally.


  • Responsible for monitoring and reporting activities for the larger HRPS organization as it relates to QAQC standards
  • Manage and execute projects associated with the Case Management Unit and our control functions, including partnership with HR Control and Compliance
  • Partner with assigned compliance and surveillance groups to provide support as it relates to employee discipline and adhering to the bulk upload processes associated with discipline tracking
  • Ensure compliance standards are applied consistently across global taxonomies and regions.
  • Resolve employee disciplinary matters, liaising with the Human Resources Generalists, Advisors, and business managers
  • Assist with delivering materials and resources to managers regarding policies and  corrective actions
  • Assist in the triage, assignment, and disciplinary actions aligned to the Accountability Framework, as needed.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 3 years of relevant experience
  • Advanced data analytics exposure
  • Demonstrated ability to complete advanced functions within Microsoft Excel including pivot tables, vlookup, macros, and various other functions and formulas.
  • Proficient computer skills with a focus on other Microsoft Office applications, Workday, and ServiceNow
  • Consistently demonstrates clear and concise written and verbal communication
  • Bilingual Spanish preferred, but not required.


  • Bachelor’s degree/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Human Resources


Job Family:

HR Advisors & Generalist


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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