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HR Risk Governance Sr. Group Manager - C15

Job Req ID 22558556 Location(s) Tampa, Florida; New York, New York; Irving, Texas Job Category Compliance and Control
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Human Resources (“HR”) is a global organization comprised of more than 4,000 professionals providing strategic human capital advisory support to Citi's business leaders in multiple industries across all 96 countries of operation.  Within this context, Human Resources is responsible for the development and delivery of core HR programs including:  sourcing qualified talent; assisting managers to apply effective employee selection practices; establishing appropriate terms and conditions of employment; developing effective new employee on-boarding; training employees; assessing employee job performance and talent; developing manager leadership capability; succession and resource planning; measuring employee sentiment; escalating and/or investigating potential employee misconduct and mechanism for employee corrective action; developing strategies to discontinue employment, as well as maintaining market competitive compensation, benefits and recognition programs intended to reward good performance and retain talented employees.  Many of these programs, processes, underlying data, and associated requirements are highly regulated, governed by policy and attract substantial legal, operational and strategic risk.  

The HR Risk and Control organization is responsible for establishing frameworks with respect to both the identification and management of human capital risk, as well as organizational control and compliance strategies and programs.  This includes the definition of risk appetite, the development of compliance and risk management strategies, as well as the identification and assessment of new and changing sources of risk.

The HR Risk Governance Program Sr. Group Manager is responsible for the development and execution of this global framework and report, including:

  • Human Capital Risk Oversight:  Manage the development and execution of enterprise wide framework and measurements used to assess and oversee Human Capital risks and controls across the firm (e.g., HR Business Performance Reporting, Human Capital Risk Appetite) to effectively identify and escalate issues within the employee lifecycle and associated root causes. This includes the development and management of procedures to track, monitor, analyze and report against Human Capital-related Operational Losses, Issues and Corrective Action Plans (“CAPs”), as well as to review and challenge the businesses’ and functions’ self-assessments of their respective Human Capital Risks.
  • Governance Forums: Develop and implement a governance framework for HR designed to drive awareness, transparency and well-informed decision-making around risk and control matters across the HR function. This includes leading HR’s Business Risk and Control Committee, which includes HR senior leadership. Drive agendas for meetings, ensuring connectivity and comprehensive analysis of key information for both internal and external stakeholders.
  • Contractual RFIs: Manage the development and execution of procedures intended to ensure the accurate and timely submission of HR-related information required to fulfill contractual obligations, Requests for Information (“RFIs”) and/or Requests or Proposals (“RFPs”) from Citi.
  • Scenario Analysis:  Manage the development and execution of procedures supporting HR’s engagement in the execution of CCAR Scenario Analysis to identify plausible, low likelihood, but high severity operational risk losses that the bank could experience in the future and use that information in Risk Measurement, Risk Management processes and capital planning.
  • Relationship Management:  Serve as a point of contact with Citi’s Enterprise Risk Governance functions, including Independent Compliance Risk Management (“ICRM”), Independent Risk Management (“IRM”), Operational Risk Management (“ORM”), Internal Audit (“IA”), and various Business / Function Control Units.
  • Contributes to strategic direction of the HR Risk and Control function, which may include reporting methodologies, organizational design and effective positioning.
  • Uses excellent communication, leadership and strong management skills to influence a wide range of internal audiences including respective product, function, or regional executive management partners and external audiences including regulators and external auditors. Frequently engages in both internal and external negotiations, which will have a major impact on the function, and possibly on the HR organization as a whole.
  • Responsible for the timely delivery of high quality, value-added multiple concurrent deliverables on time and to specification. 
  • Recruits staff, develops talent, builds effective teams, and manages a budget. Identifies internal talent and fill key position, attracts talent with required expertise to meet the risk profile of the business, builds deep bench strength and develops appropriate succession plans.
  • Possesses a broad and comprehensive understanding of multiple HR disciplines and of various policies and standards
  • Delivers learning and development programs and is a recognized leader in training and developing others. 
  • Develops approaches to promote knowledge sharing and promulgate management best practices across HR Risk and Control and the Global HR Function.
  • Delivers cost effective and efficient management of agile teams and engagements. 
  • Ensures HR meets/exceeds the requirements and expectations of Citigroup's regulators.
  • Works closely and collegially within IA and with line management and control functions to ensure efficient and effective provision of independent audit assurance.
  • Collaborates across businesses and functions to improve the identification, quantification, measurement, management, reporting and controls in governance, risk management and internal control environments.


  • Bachelor’s Degree in a related field or equivalent work experience, education, and / or training, Master’s Degree preferred.
  • 8 - 10+ years of experience in Human Resources, Compliance and/or Risk Management
  • 5+ years of experience in a Program or Project Management role
  • Experience in HR related legal / regulatory and compliance programs or Internal Audit highly preferred, with specific subject matter expertise and a strong business understanding of risks, controls and issues within Human Resources.
  • Advanced level experience in a related role with extensive experience in business, functional and people management, with proven abilities in taking responsibility for executing concurrently on a portfolio of high quality deliverables according to strict timetables.
  • Demonstrated experience in managing teams within a matrix-reporting environment.
  • A self-aware, self-confident individual who has well developed listening skills, and a strong ability to engage a group of accomplished business unit heads by providing proactive advice on a variety of matters while carefully balancing the independent requirements of the function.
  • Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.  This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style.
  • Strong interpersonal skills for interfacing with all levels of internal and external audit and senior management.
  • Strong leadership skills with a proven record of accomplishment of making a positive impact on the organization.


Job Family Group:

Compliance and Control


Job Family:

Business Control


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Salary Range:

$170,000.00 - $300,000.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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