HR GPO Senior Business Analyst

The HR Senior Business Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for Core HR-owned systems and processes.   Provides subject matter expertise and guidance to stakeholders within HR and HR Shared Services. Works in partnership with technical stakeholders and other HR taxonomy GPO teams. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Acts as SME to business partners, HR and HRSS stakeholders and/or other team members.
• Liaises between regional HR/HRSS stakeholders and technical partners to collect and evaluate change requirements, develop functional documentation and participate in the change management process in support of Workday and other HR system release processes.
• Support the businesses with identifying potential solutions to make a process more efficient and apply possible technology solutions to achieve straight through processing
• Engage technology partners where needed to implement changes and control implementations
• Supporting assessment reviews aimed at identifying gaps to policy and standards, defining further improvement opportunities, trainings and best practices reviews with regional team
• Drive management for closure of control gaps identified by risk assessment process regionally
• Regularly communicate and escalate to the senior leaders on gaps and progress on gaps/action items closure related to internal Risk Assessment findings.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years relevant experience
• Experience with Workday and other HR systems/tools
• Functional HR Administration experience and/or HR process design experience a plus
• Has the ability to operate with a limited level of direct supervision and thrives in a fast-paced environment
• Can exercise independence of judgement and autonomy
• Is flexible and comfortable moving between competing priorities and projects
• Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. 
• Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams.

Education:

• Bachelor’s/University degree or equivalent experience

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