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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Global Senior Program Manager-Senior Vice President-GPMO

Job Req ID 21374942 Primary Location Tampa, Florida; New York, New York; Jersey City, New Jersey Job Category Project and Program Management
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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

The Senior Program Manager will be part of the Global Program Management Office (GPMO). The Senior Program Manager leads to effectively drive successful completion of all programs. Key responsibilities will include:

1. Act as Senior Program Manager for complex programs and continuously ensure their alignment to transformation goals

2. Build strong relationships with program sponsors

3. Orchestrate and drive the successful & timely completion of programs to achieve the business goals, including the identification and resolution of risks and issues which impact program delivery

4. Carry out Risk Management, mitigation planning, and workshops

5. Ensure consistency of deliverables and artifacts across all programs in portfolio

6. Manage capacity and program alignment cooperatively across the portfolio

7. Communicate to all stakeholders (including Senior Management) on a timely basis in a clear way

8. Facilitate, coordinate, and arbitrate cross-functional macro level topics with key stakeholders (often including Senior Management)

9. Participate in meetings with Regulatory agencies, where applicable

10. Employ program processes, procedures, methods, and standards for program delivery; leverage these across the O&T organization

11. Maintain weekly and monthly operating reports

12. Guarantee compliance with all application tools used for program and project management

13. In partnership with the Global Program Management Office (GPMO) managers, make certain that the collective activities of GPMO support the goal of reaching Citi's targets

14. Manage a small team of Program Managers and managing matrixed PMs across the team


1. Bachelor's Degree or equivalent experience

2. Demonstrated ability to independently lead program work on a global large scale level.

3. 10+ years’ experience in successfully managing complex projects and programs which include external suppliers through the full project lifecycle, from conception through rollout and ongoing support

4. At least 7 years’ experience in genuine Program management during which s/he applied a structured approach (methodology) to the successful management, tracking, planning, monitoring and reporting of concurrent, multiple financial services projects spanning broad geographies and organizations

5. At least 10 years' experience managing a team of direct reports

5. Ability to define and establish a program governance structure 

6. Experience with enterprise program management tools

7. Excellent influencing, facilitation, and partnering skills

8. Exemplary written and oral communication skills which can be leveraged to consistently succeed

9. Experience and ease in interfacing with Senior Management

10. Individual should be analytical, flexible, team-oriented, have good interpersonal, communication, and follow-up skills with strong attention to detail and ability to multi-task Evidence quality leadership in motivating and inspiring people within area of responsibility

11. Technical proficiencies in MS Word, Excel, and PowerPoint

12. PMP a plus

13. Finance or accounting experience as a plus

14. Role is Tampa Based

15. Must be able to report to Tampa office 4 days per week to work with clients


Job Family Group:

Project and Program Management


Job Family:

Program Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting


Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Apply Now
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