Global Financial Crimes Investigations & Intelligence Compl AML Intelligence Grp Mgr
Tampa, Florida| Fort Lauderdale, Florida| Jersey City, New Jersey| New Castle, Delaware
Job Req ID 22442312Overview
Our international footprint will give you access to unique intelligence and decades of experience. And by joining our Anti-Money Laundering team – one of the most international areas at Citi – you will touch every aspect of the company and make critical decisions for our clients, for your career, for every employee, and for the business.
Success Profile
- Analytical
- Detail oriented
- Leadership
- Communicator
- Relationship expertise
- Persuasive
Glassdoor Reviews
Responsibilities
The Compl AML Intelligence Grp Mgr is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
Responsibilities:
- Act as a mentor to more junior team members globally and to encourage consistent understanding of policies and procedures and strategic direction.
- Provide subject matter expertise on AML concerns. Compile documentation by reviewing recent news, court documents and public/private sector white papers.
- Oversee appropriate collection and analysis of documents to obtain a complete global understanding of the client and identify unusual transaction patterns. Additionally, provide guidance to analysts on best and most effective documentation approach for clear and concise case documentation supporting final disposition.
- Identify and research high risk areas / typologies and trigger events for risk severity and sensitivity evaluation.
- Work collaboratively to analyze and review typologies to establish review processes.
- Manage and influence data analysts as they gather data from prior AML investigations, subpoenas, and prior escalations to detect trends and “connect the dots” amongst disparate data sets. Help prepare Suspicious Activity Reports (SARs) and recommend relationship retention or termination.
- Determine suitable data access requirements, the extent of data sharing access and restrictions in collaboration with the Data Privacy Office and designing, with support from Global and Regional partners, the data mining analytics strategies for detecting suspicious transactional and customer activity.
- Escalate to Investigative units, Risk advisory or Stakeholders if needed.
- Act as a team lead, manage a team of analysts who perform all of these basic duties.
- Additional duties as assigned.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 10+ years relevant experience
- AML certification /Advanced degree preferred.
Education:
- Bachelor’s/University degree, Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required
The Global Financial Crimes Investigations and Intelligence’s (GFCII) mission is to create an integrated approach to the prevention and detection of financial crime by identifying vulnerabilities and mitigating risks to the bank. Provide appropriate feedback through strategic analysis and leverage synergies across functions to create a holistic view of financial crimes.
The Global Financial Crimes Investigations and Intelligence unit’s expanded mission (e.g., Cyber Crime, AB&C, Sanctions, AML, Fraud, Cryptocurrency), high-risk geographies and integrated Cyber Crime/Data Intelligence Function will require a synchronized operational approach across the Financial Crimes umbrella.
The Global Coordination Team Lead (TL) is responsible for supervising a group of 6 or more investigative analysts and for coordinating complex multi-region, multi-country and multi-business cases. In this capacity, they will provide leadership and direction to relevant GFCII regional offices as they initiate focused investigations concerning significant Financial Crimes risks. This position is also responsible for conducting global meetings to leverage individual findings and prepare consolidated findings in support of final recommendations.
The Global Coordination TL exercises global responsibility by assuring their assigned analysts properly coordinate with regional Analysts to verify that regional investigations have considered relevant information and are complete, accurate and timely. The TL receives periodic briefings on progress and findings of regional investigations and oversees the global and regional preparation of escalations appropriately, for presentation to the GFCII Global Head or GC, and thereafter to other stakeholders as directed. The TLs have overall responsibility for coordination of the uniform treatment of customers across regions related to the cases of their assigned analysts.
Requirements of this position include the ability to proactively identify and mitigate significant global Financial Crimes risk through the creation of Special Initiatives designed to capture Citi exposure from significant external events to include terror attacks and public corruption and projects which are thematic groupings of investigations focused on products, high risk jurisdictions, business lines to assess the internal control environment. These Special Initiatives are often developed through liaison with external law enforcement entities who assist in the identification of money laundering and/or terrorist finance typologies and mitigation of AML and terrorist financing risks to Citi.
Specific Responsibilities Include:
• Play a critical Global Coordination role by continuously engaging with the regional teams to ensure a timely case progression, disposition, escalation, closure and feedback.
• Responsible to lead and/or respond to high priority matters involving significant events/negative news initiated by Legal, Law Enforcement and Senior Management and above.
• Provide day-to-day supervision, oversight and guidance to their respective analytical team.
• Spearhead strategic initiatives on process restructuring and/or productivity enhancements by engaging with internal and external stakeholders globally.
• Act as a mentor to junior team members globally and ensure a consistent understanding of GFCII’s policies and procedures and strategic direction.
Qualifications:
• Four Year College Degree or equivalent experience
• Post Graduate Degree is a plus
• Eight to ten plus years of professional work experience that includes writing, presenting, and past experiences managing relationships with diverse managers
• Prior management Experience
• Five plus years’ experience in reviewing customer transactions and information for potentially suspicious activity and performing AML related investigations
• Five plus years’ experience in reviewing and approving Know Your Customer (KYC) files for complex banking products, performing analysis of customer information/transactions, and preparing Suspicious Activity Reports (SARs)
• Knowledge of the laws applicable to money laundering, including the Bank Secrecy Act (BSA), The USA Patriot Act, OFAC, FinCEN requirements, and Suspicious Activity Report (SAR) requirements
• Excellent organizational, time management, and project management skills
• Excellent research skills including experience with online research tools
• Advanced proficiency in Microsoft Word, Excel, Access, PowerPoint, and Outlook
• Strong writing, analytical, and communication skills
• Able to multitask and complete projects on time
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Job Family Group:
Compliance and Control-------------------------------------------------
Job Family:
AML Intelligence------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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View the EEO Policy Statement.
View the Pay Transparency Posting
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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
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Innovation Through Diversity
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A Day in the Life at Anti-Money Laundering: Naomi Ferdinand
Interested in learning more about working in Anti-Money Laundering at the world's most global bank? Hear from our employees as they share their stories and insights.
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A Day in the Life at Anti-Money Laundering: Rose Sayre
Interested in learning more about working in Anti-Money Laundering at the world's most global bank? Hear from our employees as they share their stories and insights.
Success Stories
Get inspired and hear what employees who started their careers in AML have to say about Citi
How did you begin a career in Compliance/AML?
I fell into AML when I was working for another financial institution as a support person for a Relationship Manager, which included KYC support. Very quickly the KYC/AML component took over the role, and I decided to develop my expertise in AML by obtaining formal AML qualifications (ACAMS, AFMA AML/CTF diploma).
What does your day-to-day job entail and what do you like most about it?
There is a lot of variety as I have an advisory role, which essentially means that I provide advice to the business on ML/TF/sanctions risks in connection to what they do. We sit on many governance meetings held by various business lines, and also have business meetings on a specific client or product where AML oversight is required. Our function also reviews a lot of documents, including KYC escalations, policies, and procedural documents, and any exception to these must be approved by our team.
What do you enjoy most about your role?
I really enjoy the variety in the role and the fact we have so many internal stakeholders. There are lots of opportunities to learn about banking products and operations.
What skill set does someone working in this kind of area need?
Technical knowledge of the AML regulatory and risks environment and understanding how payments/banking products work is essential. Good analytical and writing skills are also important, as we write and review a lot of data and documents. I find it valuable to be inquisitive – part of our job is to ask a lot of questions to understand what you are being asked to provide advice on. Finally, creating positive relationships with stakeholders is beneficial, as we need to engage, challenge, and develop a sense of trust with the business to achieve a true partnership.
What advice would you give to someone looking to break into a career in AML?
The AML sector is a competitive one, as it is in high demand as more focus is placed on AML compliance. Having AML-related qualifications such as the ACAMS certification, qualifications in financial crimes or AML helps.
Where can a career at Citi take you?
As Citi is global bank, it is possible to transfer to other roles in our regional hubs or even at global head office in the US!
What makes Citi a good place to work?
What I like about working at Citi is the fast-paced environment; there is always something going on. Citi offers me flexibility and is supportive of my work-life balance. I also like the little perks such as company discounts and the free gym!
Nuri
Operational Risk Manager/ AML M&I Managers Control Assessment (MCA) Program Lead
Tenure at Citi: 7 years
How does your role/department impact the larger organization?
My department is responsible for governance of the Managers Control Assessment process for all AML monitoring and investigations functions, which is the medium mechanism for the company to execute their controls. Our coverage is global.
How did you begin a career in Compliance/AML?
I started as an AML analyst. I am native Turkish and, at that time, CSC Poland was looking for Turkish speakers for a migration on AML monitoring from Turkey to Poland.
What does your day-to-day job entail and what do you like most about it?
My current position is a self-contributor role. On my day-to-day work, I need to ensure that all required reports are generated on time and shared with the senior management. Since our program is the main control program within Citi, it is critical that reports are produced correctly and delivered in timely manner.
What do you enjoy most about your role?
I like to speak with different people all around the globe. Moreover, my role allows me to have insight into all processes in functions supported by us. The exposure to the whole AML environment gives me a helicopter view of the AML Department. At the same time I have the opportunity to see the details of all teams and processes, which allows me to gain a greater knowledge and perspective on AML in Citi.
What skill set does someone working in this kind of area need?
You need to have analytical skills. You need to be open and have a transparent approach. Since you are going to be in contact with several people all around the globe, you need to be patient. It would be beneficial to be self-initiator and persistent. Sense of ownership is valuable as well; any idea, even the best, can be forgotten if not driven with confidence.
What advice would you give to someone looking to break into a career in AML?
Be focused, be analytical, be innovative, and continue challenging during your investigations. Own your initiatives and don’t limit yourself. Try to understand and learn more about the organization while improving your network among different departments.
Where can a career at Citi take you?
I want to give an example here to show you the scale of the opportunity. My Belarusian direct report moved to Poland to study and then got employed by Citi as an AML analyst. He moved forward in his career and he got a position in the AML Quality Assurance team. He was sent to Geneva for 3 months assignment to support the process. He was very successful, hence was offered a position there. That meant he was to be the very first QA team member there. After two successful years in that position, he moved to a compliance role with a promotion.
What makes Citi a good place to work?
Citi is good place to work due to several reasons. It is truly a multi-cultural organization. Regardless of your position, you are always in touch with people from all around the world. That leads us to the second reason. Citi is truly a global organization, having locations and branches in many countries. Having those two major properties, Citi is one of the best employers, offering almost limitless development opportunities to its employees.
This is just a small example from the huge Citi world; therefore, Citi is not only a good, but a great place to work!
Do you take part in any volunteering, special programs, or leadership development opportunities and/or participate in any Employee Networks?
It is pivotal and highly encouraged to any Citi employee to be active and use opportunities provided by Citi. Personally, I have actively participated in the volunteering week for the last 5 years. I had the chance to attend several self-development courses and special programs.
I have completed many Citi course trainings offered to me. I was also selected in 2016 to participate in I Lead – AVP program, which is a special curriculum for high-performance AVPs from various business functions who are gathered and given assignments to real applicability projects with the task of proposing solutions.
I co-chair Citi Pride Network for CSC Poland. At the moment of filling this questionnaire, our network is still under establishment, but surely not for much longer! I also take active roles in Poland disABILITY and Poland Multicultural employee networks.
I graduated Management in Warsaw School of Economics (specialization, Human Resources Management) with a master’s degree. In 2016, I obtained ICA International Advanced Certificate in AML issued by International Compliance Association.
How does your role/department impact the larger organization?
My department is responsible for transaction monitoring. Our main responsibility is to mitigate the risk of laundering money and terrorist financing.
How did you begin a career in Compliance/AML?
Before I joined Citi, I read a lot about the global issue of money laundering and I decided to continue my career in this area. Additionally, I met a person who recommended Citi as a great employer. When I noticed that Citi in Poland has AML department, the choice was simpler.
What does your day-to-day job entail and what do you like most about it?
I am responsible for six teams that monitor transaction for GCB clients in NAM. The thing I like most is the cooperation with people and looking for improvements in current process.
What do you enjoy most about your role?
As I mentioned earlier, contact with people and looking for improvements. Additionally, I like that each day there are new challenges; therefore, my work is never boring.
What skill set does someone working in this kind of area need?
Ability to manage and develop people.
What advice would you give to someone looking to break into a career in AML?
Even if you don’t have experience in AML, don’t be afraid – apply! We will teach you how to be a great expert in AML.
Where can a career at Citi take you?
Sky is the limit. In AML, you have a chance to learn many things from AML process by reporting to managing people. Everything depends on you how you want to use this knowledge.
What makes Citi a good place to work?
Atmosphere, open-minded people, many opportunities to develop, and many interesting challenges every day.
How does your role/department impact the larger organization?
My team provides long-term trend analysis to support improvements to the overall AML monitoring program. This impacts Citi as a whole by ensuring we meet our regulatory and stakeholder commitments to have a robust, efficient AML program.
How did you begin a career in Compliance/AML?
Prior to working in AML I had worked in mortgage documentation review and check fraud monitoring. Due to my experience in risk management and my technical skills, I was hired to the production support team for AML.
What does your day-to-day job entail and what do you like most about it?
My day is usually split between preparing analyses for presentation and meeting with senior management/compliance officers to share our findings.
What do you enjoy most about your role?
There’s always something new to learn in AML.
What skill set does someone working in this kind of area need?
Since my role is focused on data manipulation and presentation, a strong skill set in SQL, SAS, Excel, PowerPoint, and other manipulation and presentation tools is necessary.
As far as soft skills, being self-motivated, good organization skills, and an inquisitive mind.
Where can a career at Citi/AML take you?
Anywhere! There are tons of opportunity across Citi’s many offices and lines of business.
What makes Citi a good place to work?
Citi has a great culture that emphasizes work-life balance and a wide range of opportunities for personal growth.
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