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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Global Comm Cards Risk & Control Officer

Job Req ID 21363002 Primary Location Tampa, Florida; Bogotá, Colombia Job Category Operations - Transaction Services
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  • Be an effective member of the Global Commercial Cards Operations Risk and Control Team
  • While operating within the Cards sphere, align and link in with the Risk & Controls framework more broadly in TTS Operations and beyond
  • Ensure alignment on Cards Risks and Controls with Business Partners
  • Assist in the assessment of risk and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
  • Compliance with Issue Management policy & procedures, including identification and formalization of operational issues that may represent a risk to the Global Commercial Cards TTS Client Operations organization with the objective of providing guidance to this organization.
  • Helps to establish and maintain a robust control environment and culture within the Citi businesses worldwide.
  • Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate policies, procedures, laws and regulatory requirements.
  • Assists in assessing current status of all regulation related controls.
  • Recommends control enhancements as needed.
  • Identifies best practices to be shared with global Citi businesses.
  • Develops and maintains tracking metrics for management reporting and escalation.
  • Support audit, regulatory, compliance, ORM and business monitoring reviews. Track and review deliverables. Prepare status of the audit.
  • Works with the organization to comply with general controls including Third Party Management Policy, Records Management, Information Security, COB, EUCs and others.

Development Value:

•              Senior general operations management

•              Strategy formulation and execution across a diverse and complex operating environment

•              Senior Risk & Controls management

Knowledge/Experience:

  • Proven ability to develop strong partnerships with Compliance, Legal, Internal Audit and Regulatory bodies
  • Experience in Manager Self-Assessment (MCA) process a plus
  • Knowledge of TTS Products and Operations, preferably Commercial or Consumer Cards.
  • Process improvement, from concept and thought leadership stage to full execution, end-to-end
  • Excellent influencing, communication, presentation and motivational skills
  • Superior ability to drive the achievement of results
  • Excellent middle-management (at a minimum) and solid senior management (preferably) experience in a reputable Financial Institution
  • Strong Operations background
  • Line management and matrix management

Skills:

  • Ability to work under pressure, managing multiple activities often to tight timelines and prioritizing across different objectives
  • Ability to work independently and to mobilise team focus as required
  • Ability to identify and implement mitigating risk solutions
  • Highly articulate, with influential written and verbal skills
  • Skilled at MS Office

Qualifications:

  • Bachelor’s/University degree
  • 6-10 years of experience in Operations and/or Operational Risk. Other risk and control disciplines would be a plus – credit, and market.

Competencies

  • Strategic mindset, and ability to deploy tactical decisions within a given framework
  • Structured in approach and detail-oriented
  • Strong at change management
  • Self-motivated and core ability to drive results
  • Strong organizational skills

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants must be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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  • Join our team
    of 200,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 98 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

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