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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Finance Issue Management QA Senior Lead- SVP

Job Req ID 22492030 Location(s) Tampa, Florida; New York, New York Job Category Risk Management
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The Chief Operating Office of Global Finance is responsible for the design and implementation of risk and control frameworks that span the Finance function globally.  The Issue Management Quality Assurance Lead will have responsibility for overseeing the active management of a portfolio of issues in remediation across the Finance Function.  The Lead, in partnership with of Quality Control analysts, provide first line assurance of the quality and control of issue identification and remediation activities across the issue management lifecycle.  This will include all aspects of the lifecycle from identification, planning, monitoring, and remediation and ensure that issue responses, action plans and documentation in each step are held to the highest standard ensuring timely and quality remediation. Issues span all sources – first, second, and third line of defense as well as supervisory agencies.

The ideal candidate will demonstrate strong leadership, a good understanding of Finance process (Controllers, Treasury, Capital Management, FP&A, Tax etc) and in-depth specialty knowledge of risks, control design/implementation and IA validation methodology.  Prior experience in Audit, Risk or Finance first line Control would be advantageous. Candidates will also demonstrate a good understanding and prior expertise in driving partnership required across the first, second and third lines to complete remediation effectively.

Key Responsibilities:

·Lead first line issues QA across the full lifecycle of a portfolio of issues across the Finance function globally.

·Demonstrate QA rigor which ensure exceptional standards and quality and completeness of issue design and documentation which clearly articulate the key dimensions of the issues, corrective actions and impact on risk mitigation

·Demonstrate effective review and challenge processes to ensure issue opening, monitoring and pre-validation, pre-closure reviews occur and are of high quality including root cause assessment, completion criteria, dependency evaluation, sustainability, risk reduction, action plan quality

·Monitor issue remediation status to support early intervention, escalation of emerging risks to and development of course correction / path to green.

·Partner with second and third line functions driving best in class interaction models through the lifecycle

·Establish relationships across Finance functions to maintain to proactively monitor and understand changing priorities and emerging risks which impact issue remediation trajectory

·Partner closely with issue owners, governance and control officers (GCOs) and Finance Regulatory Engagement

·Conduct first line issue testing processes and capabilities as part of standardized pre validation processes, extending to self validation of self identified issues


·Bachelor's degree, ideally Master's or professional qualification

·15+ years or relevant experience in financial services industry including Audit, Risk, Operational Risk, Control management, Project Management experience

·Strong and effective leader with comprehensive understanding of audit methodology and regulatory validation and a proven track record driving Regulatory and Internal Audit issues to remediation

·Strong interpersonal and people management skills with prior experience interfacing with Regulators, internal partners, and senior management.  Ability to establish trusting relationships which facilitate respectful challenge and collaboration to focus on driving the best outcome for the function


Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Salary Range:

$126,510.00 - $189,760.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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