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ERM, Risk Transformation Product Manager (Hybrid)

Tampa, Florida

Job Req ID 23630482
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Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us!

Success Profile

As one of the world’s most global banks, Citi gives you the tools to make a difference. Through Transformation, we’re building the future of the bank and shaping the banking industry. Citi employs over 220,000 individuals located around the world, encompassing a broad range of teams, roles, cultures and backgrounds. Some of the skills that will make you successful in this role include:

  • Cross-Functional Collaboration
  • Credible Challenge
  • Risk Management
  • Data and Results Driven
  • Accountable
  • Adaptable


About the Role:
This specific role will be part of the ERM transformation and governancepillar within ERM CAO & transformation and is for the team’s Risk Board Reporting Transformation Product Manager. The objective of the role is to drive the management of remediation efforts associated with the firm’s Board Reporting efforts. This initiative is global in scope encompassing a diverse set of stakeholders and activities. The objective of the Transformation Product Manager is to provide project management and technology product management to plan, oversee and execute against remediation efforts with key partners. The Transformation product owner is responsible for driving the on-time, complete delivery of all regulatory commitments associated with the book of work. 

Development Value:

The successful candidate will have the opportunity to be part of a significant transformation effort of one of Citi’s foundational risk management programs, with active engagement across multiple business lines and regions. The candidate will have organizational exposure to senior management and subject matter experts across businesses and functions, including the Citigroup CRO and their leadership team.

Development Opportunities:

  • Chance to build an exceptional global network of professionals across multiple business areas, technology teams and 2nd line functions, including Finance and Risk 

  • Long-term career path across geographies and business lines 

  • Opportunity to widen your knowledge of the banking industry 

  • Competitive compensation package and benefits 

  • Flexible work arrangements 

Key Responsibilities:

  • Drive execution of the transformation book of work efforts within the Measurement, Monitoring, Reporting, & Escalation program in partnership with team members and other transformation teams across the bank and across geographies for timely and effective outcomes that meet the firm’s expectations

  • Lead product management for technology build of new capabilities in ERM, including, but not limited to, risk board reporting cutting across risk stripes, risk appetite statements and assessments, metric maturity assessment, and ongoing analytics build out for various metrics and analytics.

  • Creation of detailed requirements, working through solutions and managing execution and rollout of these solutions, in the context of an overall consistent global platform 

  • Work closely with the businesses and risk stripes. Define and translate business/policy driven needs into tangible application and operational requirements 

  • Implement controls to enhance integrity of key management reporting working with Risk, Finance Compliance and O&T 

  • Ensure teams understand business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address the gaps 

  • Alongside team members, stakeholders, and other transformation teams, assess and escalate program dependencies, risks and issues, and drive decisions that move the book of work forward

  • Provide project management support to manage, track and drive the program lifecycle with timely and effective outcomes against regulatory and firm expectations  

  • Problem solving approach and ability to work well under pressure and with changing priorities

Qualifications and Competencies:

  • 6+ years’ financial services implementation experience or related risk and control function 

  • Understanding of variety of risk types (Wholesale Credit, Market, Consumer, Operational, Reputational, Liquidity, etc.) is required

  • Strong ability in interacting with and collaborating with senior business stakeholders 

  • Capable of prioritizing and multi-tasking in a dynamic environment 

  • Excellent oral and written communications skills; Must be articulate and persuasive; Strong Business Writing skills are essential

  • Bachelor’s degree required; Master’s degree preferred 

  • Proficiency in data analytics, reporting and technology implementation is a plus

  • Proficiency in Microsoft suite including Excel, PowerPoint, SharePoint and Visio. 


Job Family Group:

Risk Management


Job Family:

Risk Reporting


Time Type:

Full time


Primary Location:

Tampa Florida United States


Primary Location Salary Range:

$110,090.00 - $165,130.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Success Stories

Usman B.

Usman B.

“By joining Transformation, you will be at the center of driving change at Citi. You’ll help us lay the foundation to make this a better place to work and do business by implementing sound risk and controls. This team will give you a launchpad of endless opportunities to grow as a professional and challenge yourself while working across various functions.”

Risk & Controls Transformation Lead
New York

Cynthia D.

Cynthia D.

“Citi hires people for their potential and not just their experience. This gives people, including myself, the opportunity to try different roles and explore new careers. Transformation at Citi is a new adventure and will challenge how we do things at Citi: with clients, with regulators and with our peers.”

Mexico Transformation Head

Dan F.

Dan F.

“Data Transformation is a great area to be a part of at Citi. Data is at the heart of our business and ensuring that our data is of good quality with clear ownership is imperative to our success.”

Data Operating Model and Governance Program Lead
New York


Shahzad A.

“This is an exciting area to work in at Citi! Being part of Transforming a 200+ year-old institution is a once in a lifetime opportunity. This is relatively new work, so not only you can learn new skills and get exposure, but you can play a pivotal role in shaping the Citi of the future.”

Data Tooling and Capability Head

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