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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Data & Analytics Associate

Job Req ID 21354853 Primary Location Tampa, Florida; Jacksonville, Florida; Buffalo, New York; Irving, Texas Job Category Decision Management
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Citi Learning works to drive business performance by connecting employees with relevant and innovative learning experiences when and where they need them. Global Risk L&D manages the learning strategy overall for the Global Risk Management Organization and Risk Training for the entire enterprise.  The Data and Reporting Associate for Risk Learning & Development will play a key role in developing reports and dashboards and assist in making decisions about Risk Learning programs using data.

Responsibilities

  • Acquire, process, combine, integrate, clean, and verify the integrity of data from multiple sources
  • Create new, experimental frameworks to collect data
  • Build tools to automate data collection and build reports
  • Conduct initial data investigation and exploratory data analysis
  • Prototype and refine engaging dashboards and reports based on user input
  • Present learning analytics results to stakeholders
  • Prepare analytics as necessary for planning and other purposes
  • Create ad hoc reports and analysis based on data
  • Analyze trends and the data and create engaging presentations to communicate insights from the data

Competencies

  • Passionate about Learning & Development
  • Programming experience: programming languages like SQL, Python, R, JavaScript, HTML, CSS, D3.js
  • Experience using business intelligence tools (e.g., PowerBi, QlikView, Tableau)
  • Experience with common data science toolkits and methods
  • Ability to visualize data in the most effective way possible for a given project or study
  • Analytical, critical thinking and problem-solving skills
  • Inquisitiveness: Look beyond what’s on the surface to discover patterns and solutions within the data.
  • Data storytelling: Communicate actionable insights using data, often for a non-technical audience.
  • Strong applied statistics skills, such as distributions, statistical testing, regression, etc.
  • Capable of performing effectively and independently in complex situations with limited supervision
  • Excellent organizational, planning, prioritization and time management skills
  • Ability to adapt to rapidly evolving and changing priorities; remain resilient, positive and flexible
  • Innovative and keen to try new ways of doing things
  • Proven track record of delivery and achievement.  Ensures high quality outcomes are delivered within committed timelines.

Qualifications

  • Education/Learning, Computer Science, Human Resources, Business, Education, Organizational Development, Project Management, or related field
  • 5+ years professional work experience in Data Science, Business Administration, Learning and Development, Project Management, Organizational Development or related field.
  • Experience using Learning Management Systems and reporting capabilities
  • Strong demonstrated skills in Microsoft Excel
  • Moderate to high level proficiency in Microsoft Office software: SharePoint, Outlook, PowerPoint, Word
  • Demonstrated business intelligence, programming and web development skills desired: SQL, Power Bi, Python, R, JavaScript HTML, CSS

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Job Family Group:

Decision Management

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Job Family:

Data/Information Management

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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