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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

CSIS Global Operations Project Management Senior Analyst

Job Req ID 22482059 Primary Location Tampa, Florida Job Category Corporate Services
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The CSIS Sr Program Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.


  • This role will manage projects and programs related to intelligence, governance, budgets and financing, technology, training, communications, reporting, risk and control management
  • This job will drive results and accountability across all levels of the global team, while encouraging high standards and stressing the importance of continuous improvement
  • This role will provide assistance to a Program Manager and be responsible for tasks related to the execution of internal global program processes, management and the implementation of monthly, quarterly and annual reporting across the functions
  • Execute the day-to-day operations of the global program and will oversee the design and implementation of systems and processes to ensure the global program processes are executed
  • Deliver results on projects involving multiple teams and resources across the firm
  • Work in conjunction with stakeholders and manager to define business/project requirements
  • Problem-solve and explore/implement solutions to current processes and systems
  • Establish and maintain high-level relationships with functional, regional and core functions (Security, Cyber and Investigations) partners around the globe
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 6-10 years of experience
  • Deep subject matter expertise or technical experience in the program supported
  • Experience in operations areas: Organizational management, project management, operations, technology, and finance
  • Experience in working with virtual global teams within a matrix organization
  • Have lead and influenced people across an organization using sound judgment, successful execution of strategies; and with an understanding of how to operate effectively across diverse businesses/resources
  • Experience managing projects through the complete project lifecycle: Initiation, Planning, Execution, Monitoring, Closing.
  • Relevant certifications related to areas supported
  • Application knowledge of business improvement/Lean Six Sigma methodology, Lean Green belt or Black belt or experience with facilitation of Kaizen events
  • Previous work experience in a financial services or consulting organization


  • Bachelors degree, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Corporate Services


Job Family:

CSIS Management & Operations


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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