Cross Border Data Clearance & Inter Affiliate Risk Analyst-(Hybrid)

Introduction:

Citi's Institutional Clients Group (ICG, visit us at icg.citi.com) comprised of diverse, talented professionals located in more than 100 countries, jurisdictions and territories globally. ICG Operations and Technology develops innovative solutions and provide exceptional service to our clients in full partnership with our product teams. ICG O&T features a diverse, inclusive team of professionals in approximately 90 countries around the globe. Institutional operations group is responsible for the management and execution of transactions for Markets, Credit Risk, Security Services, Information Services, Private Bank, Treasury and Trade Solutions and Operation Controls and reporting. The technology arm of ICG engaged in the application development and support for various lines of businesses. We are focused on building a cross-functional team of talented individuals, creating a unique platform to deliver products that will pioneer the industry through technical innovation and creativity. Our mission as a business focused technology organization is to provide best-in-class products and services to our global clients.

Overview:

• Contribute to Information Services Group(ISG) Cross Border Data Clearance (CBDC) / Intra Citi Service Agreement (ICSA) / Outsourcing program activities, including but not limited to:
• Providing project oversight and business analyst support for ISG CBDC/ICSA/Outsourcing Program initiatives; including monitoring and reporting on status of tactical and strategic projects and related milestones;
• Facilitating the recommendation of action plans
• Providing transparent program status information to ISG Technology leadership, ensure appropriate escalation of risks and issues, and effective tracking of remediation efforts
• Serving as a point of contact for cross border data clearance /ICSA process-related matters
• Developing effective working relationships with Institutional Clients Group(ICG) O&T Business Cross Border Data Clearance (CBDC) coordinators, ICG O&T CBDC hub teams, O&T Independent Compliance and Risk Management, and key ISG Business points of contact
• Assist in creating and managing clearance requests to completion through CBAT application and partnering with CBDC Business coordinator and Business subject matter experts in order to meet established service level targets
• Leveraging reports, dashboards and other information to effectively manage and monitor closure of open actions prohibiting clearance
• Compiling metrics and measures for regular reporting on cross border initiatives
• Identifying process, tool, and reporting improvement opportunities and participating in implementation of enhancement initiatives/ad hoc projects
• Escalating issues and concerns through appropriate channels
• Documenting effective procedures for ISG Technology CBDC/ICSA team
• Driving risk reviews and compliance gap analysis and remediation efforts Supporting external compliance reviews and internal audits of the ISG Technology Cross Border Data Clearance/ICSA programs
• Assist in team level projects

Stakeholder management 

• Timely follow-ups and proactively engaging with stakeholders with minimal ageing of queries
• Represent ISG technology CBDC/ICSA in various local / regional / global forums , where appropriate
• Strive for excellence and work towards gaining maximum stakeholder appreciation
• Identify gaps in roles and responsibilities and educate the stakeholders accordingly

Qualifications:

• Experience in Operational Risk & Controls is a must.
• Knowledge of Cross Border Data and Third Party Governance
• Other risk and control disciplines would be a plus.
• Experience in Internal Audit or Financial Control would be desirable.
• Expertise in the following is beneficial: Fraud Awareness and Risk Management Legal and Regulatory Compliance,.

Skills:

• Excellent communication skills – verbal & written
• Ability to achieve business objectives without compromising on controls and risk parameters established.
• Ability to interact confidently with senior management and stakeholders.
• Ability to coach and develop people, identifying and retaining talent.
• Able to partner with businesses and other support functions at senior levels in setting strategy and priorities.
• Able to strive under pressure and covert opportunity from risk.
• To ensure excellent rapport with internal stakeholders including peers and seniors and duly provide inputs to the team and ensure timely resolution of all issues, wherever there are business risks and the issues need to get addressed such cases should be raised to the senior’s forum for appropriate action and advice.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

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