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Business Architecture Analyst (VP) - Risk - R2174377 - Transformation General - Program

Job Req ID 21412874 Primary Location Tampa, Florida; Jacksonville, Florida; Getzville, New York Job Category Technology
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Business Architecture Analyst (VP) - Risk - R2174377 -  Transformation General -  Program

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

The Business Simplification Group is a dynamic strategic organization at the forefront of the Citi Transformation efforts. We act as a catalyst across businesses and functions driving the transformation of Citi into a simpler, customer-centric organization. We are responsible for partnering with business lines and functions to establish the framework for and execute the simplification program, which includes developing enterprise-wide domain taxonomies, publishing standard playbooks and procedures, as well as creating process and design engineering models. We also provide the businesses and functions with ongoing governance, program oversight, and metrics and reporting to ensure consistency, control, and accountability as it relates to the program. We partner with the business to develop the frameworks that are the foundations of everything we do.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Business Architecture Analyst (VP) - Risk - R2174377 -  Transformation General -  Program

The Business Simplification Group (BSG) acts as a catalyst across businesses and functions, driving the transformation of Citi into a simpler, customer-centric organization.  The group partners with business lines and functions to establish the framework for and execute the Business Simplification Program, which includes developing enterprise-wide domain taxonomies, publishing standard playbooks and procedures, and creating process & design engineering models (Process Mapping and Business Architecture).

As part of the BSG team, Business Architecture seeks to create and help implement an agreed end-state vision of Citi’s Business Architecture.  It uses a process driven approach to define how capabilities are bounded, placed, deployed, shared, connected and operated to meet business objectives.

We are looking for individuals who are skilled in:

  • Understanding and defining the Macro Business Architecture of a large bank
  • Translating those solutions into implementation roadmaps across business and technology deliverables
  • Working with cross-functional teams to deliver the business goals and benefits

The Architect will work with colleagues in business and technology groups to help shape, define and implement capabilities that help meet business objectives in the context of an agreed architecture.  The role is focused on driving delivery and as such, will suit hands-on delivery-focused professionals regardless of background in business, global functions or technology


Working with the Architecture team supporting one or more of the following areas:

  • Ownership of Business Architecture
    • Apply ongoing updates to the Architecture to keep it current with changing business and economic environments, and regulatory frameworks 
  • Architecture support for Business Simplification Projects
    • Assist with Architecture support to ensure capabilities meet requirements and are consistent with the Target State Business Architecture and guiding principles.
    • Participate in strategic initiative engagements to help scope and shape those initiatives to ensure the outcomes are aligned to the architecture, including formulating detailed boundaries, connections, deployments for the capabilities
  • Assist and guide development of the Target Architecture Process Models & Business Architecture artefacts
  • Along with SMEs and Process Modelling team support the development of the process driven Target State process.
  • Partner with global process owners, and other cross-functional groups (Front-office, Risk, Finance, Technology, Operations, Global Program Management Office (GPMO), to deliver objectives in compliance with Citi policies and standards
  • Build strong relationships with key stakeholders including program sponsors and program leads
  • Execute against multiple contending priorities simultaneously


  • 6-10 years’ experience, in the financial services industry is required,
  • Experience in one or more areas in banking including Operations, Finance and Risk
  • Process reengineering and business capabilities development experience preferred, along with a proven track record of successfully leading complex and transformative projects.
  • Exemplary written and oral skills required, ability to synthesize key messages and “storytell”
  • Ability to see the "big picture" without losing attention to detail.
  • Good influencing, facilitation, and partnering skills.
  • Strong attention to detail and willingness to "roll up sleeves".
  • Need for ‘intellectual curiosity’, critical thinking skills and ability to challenge ‘group think’.
  • Bachelor's degree preferred but not essential as demonstrable delivery skills are the most critical qualification for these roles.
  • The candidate must be able to work with teams as well as independently in a dynamic, fast paced environment. This role requires multi-tasking, organization and the ability to quickly acquire and comprehend the required knowledge.

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Additional information may be found at | Twitter: @Citi | YouTube: | Blog: | Facebook: | LinkedIn:


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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