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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Bilingual Operational Risk Sr Analyst, Treasury & Trade Solutions LATAM - Asst Vice President

Job Req ID 21401074 Primary Location Tampa, Florida Job Category Risk Management
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The Operational Risk Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.


  • Oversee Operations on all aspects of operational risk and controls
  • Conduct operational assessments and formally document observations and recommendations
  • Challenge and re-perform Managers Control Assessment, control monitoring to ensure that controls are adequately designed and operating effectively
  • Support Operations during internal audits with deliverables and other tasks
  • Identify operational control improvements through process reviews, and oversight of key risk indicators and operational risk events
  • Help operations teams devise effective solutions to control deficiencies
  • Help to ensure end-to-end control effectiveness across country and regional CSC processing areas
  • Provide communications to operations teams to ensure awareness of key policies and strengthen the culture of controls
  • Monitor issues and corrective action plans to ensure complete and sustained resolution of issues
  • Communicate and validate expected operational controls by working with operations partners to confirm, test and challenge the controls
  • Interact with other areas of the bank on control topics


  • Bachelor’s degree
  • Knowledge of TTS products: Cash Management, Trade and Commercial Cards
  • 3+ years of operations and/or operational controls experience
  • Operations and/or operational controls experience
  • Ability to analyze operational processes
  • Knowledge of Citi policies
  • Attention to details and record of delivering on commitments
  • Leadership and influence skills
  • Strong analytical and communication skills
  • Spanish language ability preferred


Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:

Full time


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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