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Bilingual ICG Technology Controls Officer - Vice President

Job Req ID 21360423 Primary Location Tampa, Florida; Fort Lauderdale, Florida Job Category Risk Management
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The Technology Controls Officer is required to manage, implement and maintain a cohesive, effective, efficient, coordinated, and consolidated controls governance model in support of ICG Technology. Working closely with a dynamic business in a large and diverse environment.

It is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

  • Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

  • Independently assess’ risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.

  • Governance and oversight may include (not limited to) technology operational risk, risk for example.

  • Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans)

  • Resolves transactional level escalations coming from the vendor or internal partners

  • Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)

  • Monitors goals are met through performance, risk and relationship oversight of our extended supply chain

  • Collaborates to resolve any issues which fall within the terms of the contract.

  • Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment

  • Has the ability to operate with a limited level of direct supervision.

  • Can exercise independence of judgement and autonomy.

  • Acts as SME to senior stakeholders and /or other team members.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • Experience performing IT Business Analysis, Project Management, or similar work required.

  • Minimum of 7 years of experience in Audit, Information Security or Risk Management.

  • Awareness and execution of the Risk and Control Self-Assessment (RCSA), Managers Control Assessment (MCA), or other technology self-assessment processes is an advantage.

  • Knowledge of service management (ITIL) with previous working experience in process improvements is an advantage.

  • Experience in the application and integration of globally accepted Technology Controls standards.

  • Previous experience performing Internal and/or External Audit coordination is an advantage.

  • Previous experience in Production Support and Application Development roles is an advantage.

  • Industry certifications, such as CISA, CISSP, and PMP would be an advantage.

  • Fluent in English and Spanish. Portuguese is an advantage.

  • Excellent communication skills written and speaking

    Experience managing people

Education:

  • Bachelor’s/University degree, Master’s degree preferred

SKILLS

  • Superb interpersonal, written, and verbal communication skills
  • Good organizational skills, ability to work under pressure and prioritize within tight deadlines while maintaining total accuracy.
  • Ability to influence others and quickly earn the confidence of others.
  • High level of attention to detail.
  • Self-starter and able to work in a diverse, global environment.
  • Ability to analyze large amounts of data, decipher items relevant to the development unit covered, and determine corresponding risk.
  • Ability to work as part of a team and also independently under own supervision.
  • Possess the ability to develop and maintain good working relationships with various levels of management.
  • Ability to coordinate/manage initiatives from end-to-end with minor supervision.
  • Strong knowledge of Microsoft Office with Excel, Outlook, and PowerPoint skills.
  • Strong affinity to manage Control practices demonstrating a pragmatic risk-based approach.

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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