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AVP / Operational Risk Sr Analyst (Third Party Risk Management)

Job Req ID 21395494 Primary Location Tampa, Florida; O'Fallon, Missouri; Budapest, Hungary; Irving, Texas Job Category Risk Management
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EO&T Third Party Risk Management (TPRM) is responsible for the governance and oversight of Third Party Risk Management across the Enterprise Operations & Technology (EIO&T) Sector as part of the overall enterprise-wide Third Party Risk Management Program. The EO&T TPRM Sector Team manages the governance activities over TPRM program deliverables and ensures that all EIO&T businesses are compliant with the Third Party Management Policy and Standards.   

This role will report into the EO&T Third Party Risk Management Sector Lead, and will work closely with the EO&T TPRM Sector Team, In Business Risk / Supplier Management Coordinators (SMCs), Business Activity Owners (BAOs), BAO Support, and Third Party Officers (TPOs) throughout EO&T to ensure appropriate risk mitigation activities are taken to address potential or existing risks. This role will also interface with TPRM, Third Party Utility (TPU), Sourcing, TPRM Sectors / Regions, and other functional groups.

Responsibilities (TPRM):

  • Ensure the implementation and effectiveness of TPM policy requirements and activities required to manage financial, operational, information security, continuity of business, and other risks

  • Work with the applicable In Business Risk / SMCs, TPOs, BAOs and BAO Support to design and execute external third party due diligence and ongoing TPRM activities, ensuring that policy requirements are understood and appropriate risk mitigation activities are undertaken to manage existing or emerging risks

  • Ensure appropriate monitoring of external third party relationships’ compliance to applicable Citi policies and standards, and ensure reporting of external third party related risk issues to senior management

  • Assess the effectiveness of the current TPRM practices against policy and standard requirements; identify and report gaps / issues, and recommend enhancement opportunities (process, tool, resources etc.)

  • Create and publish reports to proactively monitor key risk indicators (KRIs) and assist the In Business Risk / SMCs, TPOs, BAOs and BAO Support with the appropriate risk mitigation activities and response to existing or potential KRI threshold breaches

  • Monitor compliance of external third party relationships to applicable Citi policies and standards, and escalate TPRM-related issues to the appropriate In Business Risk / SMCs and RCMs.

  • Support delivery of training and awareness of current policies and standards to in-sector stakeholders

  • Support all initiatives in EO&T TPRM Sector and Third Party Risk Management (TPRM) to enhance our TPRM program and posture.

  • Support regulatory and internal audit interactions, exams and audits, as directed.


  • 5-8 years relevant experience required, Third Party Risk Management preferred

  • Technical proficiencies in MS Excel (Advanced level), MS Office Suite, Visio and SharePoint

  • Excellent verbal and written communication skills

  • Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups

  • Demonstrated understanding of operational risk and gap identification

  • Ability to multi-task and manage multiple projects simultaneously

  • Ability to present a compelling case to influence others where appropriate

  • SCRA regulatory policies and procedures knowledge


  • Bachelor’s/University degree or equivalent experience


Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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