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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Client Reporting Oversight, Operational Risk Sr Analyst - Asst Vice President

Job Req ID 22470315 Primary Location Tampa, Florida Job Category Risk Management
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Client Reporting Oversight (CRO) function oversees client confirmations, prospectuses and statements are generated and delivered in an efficient, accurate, timely controlled manner while meeting regulatory and client requirements.

Key Responsibilities:

  • Perform quality assurance testing of Client Reporting Oversight (CRO) controls Manager Control Assessment (MCA) by reviewing and assessing control effectiveness based on the inherent risks of each process.
  • Conduct targeted reviews of Information Services (ISG) and Markets Middle Office client reporting-related control processes
  • Assist in assessing key controls related to SEC & FINRA regulations and recommend enhancements as needed.
  • Support the organization’s strategy, promote efficiency, and help ensure compliance with policies, procedures, laws, and regulatory requirements.
  • Design & maintain metrics & presentations for senior management reporting and escalation
  • Identify and document issues, perform root cause analysis, oversee remediation efforts, and recommend improvements as needed.
  • Partner across functions on continuous improvement of processes and streamline operational workflows
  • Execute controls across the end-to-end life cycles of trade confirmations, prospectuses, and client account statements.
  • Track key actions from meetings, provide weekly updates & project summaries, and maintain related documentation


  • Ideal soft skills: critical thinking, problem-solving, teamwork, & adaptability
  • Organizational skills: prioritization, multi-tasking, attention to detail, project management
  • Leadership skills: acts as an owner and acts with urgency
  • Work-ethic: Self-motivated and able to meet goals without micromanagement
  • Excellent written and oral communication skills and ability to facilitate discussions (including with senior management)
  • MS office (Excel, Access, Visio, Word, and Power Point) is a plus.


  • Bachelor’s degree
  • 3-5 years of experience in financial services (audit, controls, or similar functions a plus).
  • Basic understanding of US Cash Securities process lifecycle a plus, especially trade confirmations
  • Documenting end-to-end processes flows
  • Proficient in metrics and reporting.


Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:

Full time


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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