Universal Service Banker 分行理財服務全方位櫃員
Taipei, Taiwan
Job Req ID 21278248Overview
Our employees are energetic and dedicated individuals who work in a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication. Our employees serve as the human voice and personality behind the Citi brand as they provide quality customer service with each and every client interaction.
Success Profile
- Customer focused
- Enthusiastic
- Quick thinking
- Adaptable
- Efficient
- Digitally savvy
Glassdoor Reviews
Responsibilities
The Head Teller is an entry-level position responsible for executing day-to-day banking activities, including the delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to utilize banking knowledge to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.
Responsibilities:
2. 處理開戶及相關帳戶服務作業
3. 轉介潛在客戶予業務人員
4. 提供顧客優質服務, 支援並與理財業務團隊合作以達成銷售目標
5. 處理客戶服務相關問題
Qualifications:
2. 金融相關知識及背景
3. 具服務熱忱、成熟穩定、有活力且主動積極
4. 溝通技巧良好
5. 信託業業務人員信託業務專業測驗(信託法規乙科)
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Customer Service-------------------------------------------------
Job Family:
Branch Service------------------------------------------------------
Time Type:
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.
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