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Vice President, BCMA In Business Risk & Control

Job Req ID 21301899 Primary Location Sydney, Australia Job Category Risk Management
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The Senior Operational Risk Manager role will be responsible for the oversight of Banking, Capital Markets and Advisory (BCMA) Australia and New Zealand Operational Risk & Control requirements.  The individual will provide governance & oversight of operational risk identification, assessment, and monitoring and mitigation process as a First Line of Defense function. The role has a direct reporting line to the Regional BCMA Head of Operational Risk based in Hong Kong with a matrix reporting line to the BCMA ANZ Business Manager.  

The individual will perform the role through proactive engagement and coordination with global Business Management, regional Business risk and control teams, and in-country business teams, through effective challenge in formal governance forums and in day-to-day management processes. Additionally, the role leverage all the core tools that are part of the Operational Risk Management (ORM) framework, viz., the Key Operational Risk (KOR) identification and Key Risk Indicator (KRI) monitoring process, scenario analysis, Manager’s Control Assessment (MCA) challenge as part of  Citi’s Governance, Risk and Control (GRC) framework.  The objective is to ensure compliance with Citi’s Operational Risk Framework and Firm policies.


  • Oversight of internal controls, identification of key operational and emerging risks by ensuring appropriate review and continuous assessment, design and execution of those controls and compliance with regulations. Maintain line-of-sight on risk and control matters across all countries in the APAC region with BCMA presence.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the Firm’s reputation and safeguarding Citigroup, its Clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  • Participate in various management forums at both the local and Regional levels. Keep BCMA management aware of the risk and control environment of the Business through continuous and open communication, by preparing and hosting Business Risk Committee meetings with Senior Management to present and follow-up on issues, concerns and correct action plans.

  • Working with the BCMA Regional In-Business Risk & Control Team update and maintain a robust global Manager’s Control Assessment (MCA) through Citi’s Governance, Risk and Control (GRC) framework. Engage in the risk assessment process, controls and Key Risk Indicators (KRI) thresholds design, as well as continuous monitoring of Key Operational Risks (KORs) in compliance with Citi’s Operational Risk Management Policy.

  • Responsible for local management reporting in coordination with regional risk and control teams, including quarterly reporting on changes to the control environment, significant events, lessons learned and root cause analysis as applicable. There may be a requirement for collaboration with the Global BCMA Team which may include conference calls with the headquarters in US time zones.

  • Locally oversee key operational risk areas and maintain a close working relationship with internal policy owners at the second line of defense, including Independent Compliance Risk Management (ICRM), Operational Risk Management (ORM), Information Security (IS), Third Party Management (TPM), etc.

  • For BCMA ANZ act as main point of contact for audit groups and ensure that all audit requests are timely and appropriately addressed.  Conduct root cause analysis on potential issues identified and support the business in the design of corrective and preventive action plans. Discuss remediation plans with reviewers prior to validation stage.

  • Coordinate the implementation of global and regional risk and control projects and initiatives. Work with the relevant country franchise and Second Line teams (including processes tied to internal and external third parties) to map and document processes in order to achieve consistency while addressing local nuances. 

Qualifications and skills

  • Minimum 8 – 10 years in Operational Risk Management, Audit, Compliance or other control functions

  • Demonstrated strong working knowledge of BCMA products and the related operations and financial requirements

  • Excellent project management and organizational skills and capability to handle multiple projects at one time

  • Consistently demonstrates clear and concise written and verbal communication skills

  • Proficient in the learning and use of new systems to capture operational risk data for internal analysis

  • Knowledge and understanding of Citi applications and systems would be advantageous


  • Bachelor’s/ University degree or equivalent professional qualification


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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