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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Senior Product Manager - Instalments & Acquisition Capability

Job Req ID 21309313 Primary Location Sydney, Australia Job Category Product Management and Development
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Financial Targets - Achieve New-to-Bank account targets and card performance for FPO Sales and Revenue.

Lead the design of the sales optimisation strategy and execute to a defined timeline

Optimise application completion rates, remove verification customer friction (with the view to move to STP), reduce application processing TAT and work closely with Risk to increase approval rates

Monitor sales, acquisition and business MIS to determine specific areas for improvement across all key sales optimisation metrics, ensuring target AR%, turnaround times and cancelations are met for all cards & loans portfolios

Develop and own relationships between Citi and our partners

Develop strong relationships with internal stakeholders to facilitate effective business execution

Maintain a thorough understanding of the market, competitor activity and relevant product and technology trends to remove customer friction and drive customer growth

People management – this role has two direct reports


Job Family Group:

Product Management and Development


Job Family:

Product Management


Time Type:

Full time


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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