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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Senior Product Manager - Instalments & Acquisition Capability

Job Req ID 21309313 Primary Location Sydney, Australia Job Category Product Management and Development
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Financial Targets - Achieve New-to-Bank account targets and card performance for FPO Sales and Revenue.

Lead the design of the sales optimisation strategy and execute to a defined timeline

Optimise application completion rates, remove verification customer friction (with the view to move to STP), reduce application processing TAT and work closely with Risk to increase approval rates

Monitor sales, acquisition and business MIS to determine specific areas for improvement across all key sales optimisation metrics, ensuring target AR%, turnaround times and cancelations are met for all cards & loans portfolios

Develop and own relationships between Citi and our partners

Develop strong relationships with internal stakeholders to facilitate effective business execution

Maintain a thorough understanding of the market, competitor activity and relevant product and technology trends to remove customer friction and drive customer growth

People management – this role has two direct reports

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

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