Apply NowLocations: Sydney, New South WalesJob Function: Operations - Collections DefaultEmployee Status: RegularJob ID: 20202016
The Recovery Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
Autonomously analyzes comparative data to support the business decisions pertaining to timeline improvement, volume forecasts/inventory management
Independently analyzes recovery trends to identify and advise management of potential process improvements, productivity increase opportunities and workflow improvements
Makes judgments and recommendations based on collections/recovery knowledge
Researches and interprets factual information
Identifies inconsistencies in data or results, defines business issues and formulates project management skills
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
0-2 years prior experience
Loss Mitigation, Mortgage Regulations
Excel, Access skills
DRI, Citilink, MAT, and FileNet
Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - AU
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