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Product Manager

Job Req ID 21266681 Primary Location Sydney, Australia Job Category Product Management and Development
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Strategic Intent

The Wealth Management Product Manager will be responsible for driving significant sales revenue through providing expertise and support to, and improving product knowledge of the front line sales staff for Citi Australia. You will be part of a team that provides strategy and execution to the largest alternative product client base in the country.

They will achieve this by working with key stakeholders across the business (including distribution, marketing, surveillance legal & compliance) to develop a detailed product roadmap, ensure product obligations are met, customers are satisfied, gain buy-in to execute on the roadmap and manage the change process through to the end client.

The Wealth Management Product Manager will also be an enabler and driver of the business’s evolution to digital, continuously seeking opportunities to enhance the client experience through digitizing our Wealth Management proposition.

Accountabilities:

  • Meet and exceed product line volume and revenue targets particularly across Investment Products

  • Ensure business procedures are carried out consistent with the product obligations

  • Assess investment product ideas in light of Citibank's client base and distribution capability

  • Plan and make decision on product schedule and deliver mechanism

  • Manage the ongoing relationship with product issuers

  • Conduct competitor analysis to ensure relevance of product on offer

  • Ensure pre- product launch research on underlying is conducted to support product recommendations

  • Ensure product offerings and processes comply with regulation/ legislation as well as internal policy

  • Coordinate stakeholders (such as issuers, marketing, operations, distribution, legal, compliance, regional counterparts, registry) to ensure that product training and associated collateral are delivered in a timely fashion, and that all subscription period and post issue tasks are completed

  • Provide on-going support to sales force for all issued products

  • Own, maintain and update Product Programs for new and existing products.

  • Drive a ‘digital-first’ mindset to digitise where possible and build scale

  • Work with Segments, Marketing & Distribution to ensure the product proposition supports customer segmentation strategies and is achieving the desired customer satisfaction outcomes (with NPS as our ‘true north’)

  • Act as subject matter expert on investment products, providing training and support to distribution, clients and other stakeholders as required

Key Requirements:

  • Degree qualified, with preference for Finance, Business and/ Engineering

  • RG146 qualified (CFA or additional qualifications preferred but not essential)

  • 5+ years experience with demonstrated excellent understanding of derivatives and structured products

  • Good project management skills- previous track record in the management and delivery of multiple projects

  • Ability to multi-task and demonstrate agility when faced with conflicting priorities when assessing change and prioritisation

  • Strong Excel and Powerpoint skills

  • Highly motivated and results driven

  • High level of interpersonal, problem solving and influencing skills with the ability to communicate technical or complex concepts to a broader audience 

  • Experience working in an investment sales/distribution environment

  • Good understanding of industry legislative and compliance regime

  • Customer focused

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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