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Product Manager - Cross Border Payments, Collections and Global Clearing, Senior Vice President

Job Req ID 21391107 Primary Location Sydney, Australia; Melbourne, Australia Job Category Product Management and Development
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Citi Treasury and Trade Solutions (TTS) offers a broad range of cash management and trade services.  Our global platform is unique in the industry for its reach, interoperability and flexibility. It provides clients with timely, accurate information and dynamic, web-based tools to effectively manage their securities portfolios, financial positions, working capital and supply chain around the world.  Combined with a worldwide network of dedicated and experienced transaction services professionals, TTS is well-suited to serve clients anywhere they do business.

This is a high profile Product Management role which reports to the Head of Core Cash Products. This role has a core responsibility for delivering on the on-going expansion of the Cross Border Payments, Collections and Global Clearing portfolio for both Australia & New Zealand clients.

Within this role, there will be ownership of the P&L within the Core Cash portfolio and responsibility for its Product development and enhancement. You will work closely with local stakeholders including but not limited to Operations, Technology, Relationship Managers, Sales, Legal, Compliance and Regional / Global product colleagues as well as visiting clients, providing industry updates and thought leadership.

Responsibilities include:

  • Work closely with Technology, Operations and Coverage teams to drive timely, cost effective and high-quality delivery of strategically aligned product solutions

  • Work closely with global and regional product teams to develop and refine the strategy of product solutions, go to market approach, and delivery model.

  • Work with Product control functions to ensure that all relevant documentation (eg Product Approval Program) and processes are strictly adhered to and part of the management fabric of the product business

  • Coordinate planning and other related activities for launching of new capabilities and functionalities across Technology, Operations, Implementations, and regional teams

  • Work closely with the Coverage teams, and core product teams to ensure that demands of the clients are well understood

  • Develop an action plan to address VOC (Voice of the Client) feedback. Partner with cross-functional and coverage teams to execute

  • Invest time to keep track of Competition, Market Trends, New Technologies

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills and experiences required:

  • 10+ years of relevant experience in electronic banking channels with good knowledge of corporate banking practices in the cash management space and specifically  Cross Border Payments.

  • Demonstrated ability to self-direct work efforts, meet deadlines, take initiative, and produce consistent high-quality work;

  • Willingness to be a direct contributor and ability to multi-task


  • Bachelor’s/University degree, Master’s degree preferred


Job Family Group:

Product Management and Development


Job Family:

Market Segments and Services


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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