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Career Opportunity

Management Information Senior Analyst

Locations: Sydney, New South Wales Job Function: Decision Management Employee Status: Regular Job ID: 20180423

This is a pivotal role in enhancing the reporting capability for the consumer bank.  The role spans Citibranded and white labelled cards along with Retail Bank products.  The role is outcome driven and will help deliver insights across all areas of the product and customer lifecycle to help deliver to the organisations short and long term goals. 


Accountabilities:

  • Have the ability to act like a consultant to understand critical business’ needs, covert it to a problem statement and put a plan in place to deliver a data driven outcome to meet the business objectives.
  • Put in place reporting frameworks to help measure the product and customer lifecycles within Citi across product performance to campaign activity performance.
  • Have an extensive P&L knowledge to help deep dive business opportunities across key P&L drivers including but not limited to rewards provisioning, interchange impacts, fee structure strategies
  • Have a good understanding of white label commission structures, their design, implementation and delivery to product managers.
  • Have the ability to assess current reporting processes and recommend enhancements to drive efficiency gains.  This will also include the ability to document processes as part of policy and procedure documentation to meet internal Citi control frameworks.

Key Requirements:

  • A degree in Business/ Finance/ Mathematics/ Computer Science
  • At least 8+ years analytics experience in financial services, banking, insurance, consulting or relative domain
  • Prior work experience in handling high volume databases preferably in a data warehouse environment;
  • Prior work experience on SAS and SQL at advance levels is a must
  • High levels of competency in Excel, Access, Word and PowerPoint (VBA is an advantage)

Behavioural Competencies:

  • Quality – Drives a quality culture with no tolerance to substandard outputs
  • Analysis and Decision Making - Identify and understand issues, problems and opportunities and develop appropriate solutions
  • Build Effective Working Relationships - Develop and use collaborative relationships to facilitate the accomplishment of business goals
  • Business Focus – Demonstrating an understanding of the business and its customers
  • Communicates Effectively – Communicating in a way that is clear, concise and easily understood with impact and credibility

When you work at Citi, you’ll be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and leverage the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi continues to be an Employer of Choice for Women and supports a flexible work environment.

Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy

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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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