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eCommerce Institutional Payments Specialists, Treasury and Trade Solutions Australia and New Zealand

Job Req ID 21250368 Primary Location Sydney, Australia Job Category Institutional Sales
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Citi’s Treasury and Trade Solutions (TTS) business offers the industry's most comprehensive suite of treasury and trade solutions including cash management, payments, receivables, liquidity management and investment services, working capital solutions, commercial card programs, trade finance and trade services.

This position is focused on selling TTS solutions and advisory to the corporate clients in Australia and New Zealand who have a global presence, facing off against the Global Treasurer/Procurement Head/Digital Heads/Product Heads for their global payments, liquidity, trade and collections requirements.  

This role will have a particular focus on eCommerce names and involve a combination of:

1. Sales Strategy/Market Assessment – initial focus will be to analyze the local market to confirm which digital ecosystems represent the biggest opportunities – eg b2b marketplaces, direct to consumer digital players, new digital payment flows within public sector.

2. Originating and closing new business from these digital ecosystem players – grow the pipeline and meet both sales origination and revenue targets.

A key objective is to drive fees based opportunities by delivering value and solving for friction areas. Among other components,  leading a deep and dynamic understanding of our clients’ business model and ecosystems in this sector, designing content and positioning Citi as a thought leader in the digital space, a strategy that should be conducive to growth on this important client segment.


  • Set the strategy to identify key digital players in the local market and wider ecosystem they interact in
  • Create and articulate value statements (pain killers) for targeted ecosystem players
  • Analytical structured sales strategy that can focus on identifying pain points, friction areas adjacent to a clients payments and collections processes. Map client or ecosystem journeys from Order to Cash, Purchase to Pay and Working capital perspective
  • Continually identify new buying centers, business model shifts in the client journey (ownership / subscription or bundling / unbundling)
  • Facilitate co-creation workshops with clients focused on particular problem statements
  • Be trained in Partnership models with FinTechs and explore SaaS / FinTech companies for solution building
  • Originate and close new business from the designated target market segments – Grow the pipeline, meet both the origination and sales targets and year on year revenue targets.
  • Actively contribute to TTS Innovation Commercialization, utilizing resources including Data Tools and Innovation Labs and identifying any existing gaps in our existing product solutions
  • Drives fees origination across all products to achieve agreed origination growth targets, including: Cash Management, Cards, Trade and Cross Currency at an ecosystem level
  • Maintain ongoing dialogue with key clients and bring to them fresh ideas that deepens their existing relationship with Citi. Act as a trusted advisor on thought leadership/best practices
  • Build a strong working partnership with the ICG coverage team (Relationship managers)
  • Liaise with regional sales team to ensure seamless coordination on regional deals
  • Work effectively with internal business partners

Technical/Specialist skills/competencies

  • Thorough understanding of institutional payments, receivables, liquidity and working capital
  • Experience working within Fintechs highly desirable
  • Market management/strategy focused candidate who can do initial market assessment of key ecosystems to focus on
  • Strong technical understanding of host to host and APIs
  • Strong thought leadership on emerging treasury trends and advisory
  • Understanding of the working capital cycle for corporate clients


  • 6-10 years of sales  experience in payments/cash management
  • Experience working directly in Fintech in payments
  • Bachelor’s/University degree


Job Family Group:

Institutional Sales


Job Family:

Solution Sales


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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