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Career Opportunity

Citi Cards, Campaign Execution - Senior Analyst

Locations: Sydney, New South Wales Job Function: Business Analysis Employee Status: Regular Job ID: 19117639

The Senior Campaign Support Analyst is responsible for the overall performance of the Campaign Support unit, a specialised team that supports Citi's Cards and Consumer Lending Sales teams in delivering campaigns to market, resolving related issues and identifying opportunities for process improvements.

Key responsibilities include:

  • Managing the end-to-end system implementation of Credit Card & Consumer Lending marketing campaign activities for all Citi branded products & all Partner products
  • Ownership and actioning the inward briefing process, campaign creation, outward briefing process, campaign timelines, campaign testing, campaign maintenance & upkeep, and the quality control processes
  • Prioritising execution of all campaigns in line with business unit’s priorities, ensuring all stakeholder’s expectations are managed and that required testing is performed
  • Conducting post implementation reviews to evaluate performance, and to identify “lessons learned” and required process improvements
  • Managing the various internal communications channels, ensuring all channels are continually improved to increase the outreach to employees

Qualifications:

  • 3-5 years relevant experience, financial services preferred
  • Proven stakeholder management experience
  • Experience in a global organisation highly regarded
  • High level of understanding and knowledge of processing systems (ECS+ Eclipse/CI, Rewards, COPS)

Diversity Summary

When you work at Citi, you will be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and use the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi Australia is an Employer of Choice for Women and supports a flexible work environment.

Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy

#LI-W

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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - AU

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Time Type :Full time

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