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Career Opportunity

Campaign Analyst

Locations: Sydney, New South Wales Job Function: Decision Management Employee Status: Regular Job ID: 19131024

A fantastic new role has arisen within Citibank (Retail) for a Campaign Analyst.

Responsibilities:

  • Drive the engagement between business (product/marketing/channels) to get the optimum outcome for the customer and the bank
  • Manage end to end campaign delivery through Strategy and Planning, Build, Activation
  • Design and deliver functional flows to better customer experience
  • Own the strategy of customers communications by proving Strategy in a test and learn environment
  • Helps stakeholders and junior marketing analysts deliver, provide technical / non –technical guidance as required
  • Develop automation solutions to validate the data integrity of deliverables and ensure quality of deliverables
  • Communication: Effectively communicate strategic considerations with team, risk and challenges to partners and senior management.
  • Relationship Management: Interact regularly with Partner leadership to set and manage expectations aligned to group capabilities and work to deepen existing relationships
  • Share best practices across groups and implement best practices, drive data  and analytics campaign solutions

EXPERIENCE:

Required

  • Strong Communication, client facing skills and metric driven communication to all parties
  • 5+ years of relevant work experience with extensive working knowledge of Campaign Delivery/Analytical process, with particular emphasis on Customer analysis
  • SAS and/or SQL programming experience
  • Salesforce usage and journey build knowledge
  • Domain knowledge in the Cards and Banking is a must, knowledge in Unsecured Lending and Mortgage will advantageous
  • Proven ability to project manage new complex Campaign build , Campaign Delivery or Data Management initiatives within tight timelines
  • Master’s Degree in Finance, Economics, Mathematics, Statistics, Business Administration, Operations Research, Information Technology, Information Systems, Computer Applications / Engineering from a premier institute
  • Bachelor degree holder from the above faculties with additional 5 year of experience
  • MA/Agile/Six Sigma qualifications looked fondly upon
  • Salesforce, journey builder

When you work at Citi, you will be working for an organisation that truly has a global footprint and a powerful network that spans the globe. We celebrate individual ingenuity and use the diversity of our people in order to drive high performance. Through dedicated support, training and resources, we promote our talent and future leaders to bring about lasting and positive impact. Citi Australia is an Employer of Choice for Women and supports a flexible work environment.

Personal information (as defined in the Privacy Act 1988) will be handled in accordance with our Privacy Policy. Please see www.citi.com.au/privacy 

#LI-W

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Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - AU

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Time Type :Full time

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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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