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Cash & Trade Process Analyst - Cash Management (Sioux Falls, SD)

Job Req ID 21363809 Primary Location Sioux Falls, South Dakota Job Category Operations - Transaction Services
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The Cash & Trade Analyst is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Cash Management team. The overall objective is to facilitate multiple complex transaction types from end to end, including escalation as needed. The candidate will be primarily responsible for supporting senior manager with improving workflows within the Cash Management Accounting team. The position requires extensive interaction with business partners as well as Cash Management team members located in Belfast, Tampa, Jersey City and Sioux Falls. The candidate needs to have client service skills as they will interact directly with business teams to investigate and resolve inquiries.


  • Assist team of exempt and non-exempt staff on workflow, issue resolution, and process improvements
  • Interfacing throughout the organization, representing ICG Cash Management on assigned projects and speaking to processes in meetings and on conference calls
  • Monitor and research errors to ensure adherence to audit and control policies
  • Anticipate and respond to requests for transaction deliverables from internal and external clients and vendors
  • Develop and recommend strategic decisions based off in-depth comprehension of how the Cash & Trade operations team interacts with others business unites in accomplishing objectives
  • Assist with providing informal guidance or on-the-job-training to new team members as required
  • Interact with various levels of management and staff within the organization
  • Work to resolve complex cash breaks and variances
  • Escalate problems or issues relating to transactions, processes, reports, or procedures as appropriate
  • Develop close working relationships with various departments and business teams
  • Implement and improve MIS reporting and strategize processing flows to reduce manual touch points
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 2-5 years of experience in a related role within trade / cash operations management
  • Effective verbal and written skills
  • Effective communication and analytical skills
  • Effective relationship management skills
  • Expert level proficiency in Windows, MS Project, and MS Office Suite


  • Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Operations - Transaction Services


Job Family:

Cash Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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