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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

VP - Head of Advanced Analytics (APAC & EMEA) – Fraud and Controls

Job Req ID 21278235 Primary Location Singapore, Singapore Job Category Decision Management
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Key Responsibilities:

  • Develop empirically based analytical solutions (mathematical models, combinatorial techniques, segmentations, multivariate variables, programming code) and lead other sophisticated analytical projects (e.g. Proof-of-concept with external vendors for scoring, optimization solutions, etc.) used by Asia consumer businesses in the ongoing Fraud control for their credit card portfolios, consumer loans and other banking products/ services.
  • Use sophisticated statistical techniques to develop models, customer segmentation schemes, profiles, and other analytically based tools in day-to-day operations. Utilize detailed transaction data to create customer profiles, segments and models in accordance with GCCFRP Chapter 17 and legal and regulatory requirements (local and US if appropriate)
  •   Support the   Fraud Ops team on a regular basis with meaningful segmentation analytics and intelligent dashboards
  • Design modules for advanced analytical tools development.
  • Lead a team of onshore/ offshore high skilled resources to identify opportunities and develop, execute and maintain controls scenarios, statistical models and optimization tools
  • Create a future-ready analytics process by leading the development of Big Data analytics, Machine Learning model development, and Unstructured text mining, etc.
  • Identify external partners in the Fintech space and work with internal partners in Operations, Marketing, Finance, Risk, Global teams to execute, projects, and coordinate franchise-wide initiatives
  • Ensure high staff morale; Be responsible for coaching, developing, and empowering staff to achieve superior results all aspects of the job
  • Communicate recommendations and performance trends with key stakeholders, senior management and external regulators and work effectively in a global and regionally matrixed environment
  • Ensure adherence to Citi Model Governance standards; comply with all policies, legal/regulatory requirements in the model management processes
  • Liaise with other analytics teams - Cyber security, Vallar etc. to identify synergies and best practices
  • Ensure adherence to Citi Model Governance standards; comply with all policies, legal/regulatory requirements in the model management processes

Knowledge/Experience/Technical skills:

  • Bachelor’s degree required in a quantitative discipline such as mathematics, statistics, economics, engineering, or operations research.  Post-graduate degree strongly preferred.
  • 8+ years of experience in financial services and experience in leading analytical teams is required
  • Prior experience in analytics for risk, collections, fraud, payments, or authorizations is preferred
  • In-depth understanding of traditional analytical methods such as regression, decision trees, scoring etc.
  • Application knowledge of latest analytical techniques -  Machine Learning methods ( .e.g. Neural Nets, Support Vector Machines, Gradient Boosting Machines etc.)- and of EAP / HADOOP platforms. 
  • Comprehensive knowledge of segmentation strategies using scores.
  • Proven track record of success, with particular emphasis on leading change

Personal Skills:

  • Ability to create support and buy-in across a wide range of stakeholders; create a strong network of relationships among peers, internal partners, external constituencies and decision makers.
  • Demonstrated ability to synthesize information, prioritize business goals and drive results with a high sense of urgency
  • Experience managing and building a high performing team and influence   stakeholders in wider Operations , Risk & Controls teams
  • Strong organizational skills, and ability to work in a dynamic environment
  • Strong written/verbal communications skills.
  • Possess outstanding people leadership skills
  • Promote a culture of collaboration and teamwork across organizational boundaries; willing to break down functional silos to optimize business results and to facilitate the overall growth of the franchise.
  • Demonstrated ability to exercise excellent judgment and maintain confidentiality with highly sensitive information


Job Family Group:

Decision Management


Job Family:

Business Analysis


Time Type:

Full time


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