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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Operations Risk & Control Lead - Futures, OTC Clearing, FX & Prime Brokerage

Job Req ID 22420837 Primary Location Singapore, Singapore Job Category Operations - Transaction Services
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Organization Overview:

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture.  We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion. 

We are a dynamic, global, and diverse Organisation, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade.  We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges.  We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning. 

Job Purpose:

This is an exciting opportunity to kick start your career at Citi!  We are looking for enthusiastic and energetic team players, with a strong work ethic, who will join Markets Operations. 

This is an Assistant Vice President (AVP) role within the Markets Operations Organisation. This is a great opportunity to join a high performing, high profile and energized team providing daily support to our Global Traders and Clients.

We’re seeking individuals with at least 4 years work experience, ideally in Finance.  We will teach you everything you have to know!

You will play a pivotal part in helping to support the lifecycle of a trade.  Working closely with Business partners, Client’s, and internal stakeholders to ensure all transactions flow through our front to back Operations teams, with no issues.

You will develop a broad and detailed understanding of the Organization’s landscape, culture, processes, and Technology.

You will have the opportunity to recommend creative suggestions on how to improve processes to minimize losses from failed internal processes, inadequate controls, and emerging risk better serve our Clients

Risk Management:

  • Overseeing and executing critical core operations activities to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
  • Facilitating risk close out for market transactions, as an invested Operations partner and advisor for the Organisation.  
  • Daily Collaboration across Global Clients, Trading, and Operations teams to provide solutions and identify/resolve root cause. 
  • Acting as key point of contact for the team across internal and external stakeholders
  • Identifying trends, synergies and weaknesses across products and regions
  • Recommending control enhancements as needed
  • People & Inclusion Agenda:

  • Promoting a culture of continuous improvement and cultivating a robust service and control environment
  • Championing diversity and inclusion to create a working environment which allows our People to thrive and excel
  • Organisational Transformation:

  • Providing input to simplify, improve and measure processes by delivering enhancements to the control environment, and the customer journey with input to design techniques and digital automation
  • Providing valuable input into strategic platform re-engineering initiatives, reducing manual touch points and aligning tech delivery vs. business goals and wallet share optimization
  • Providing input into initiatives to continuously improve straight through processing (STP) rates, including the use of robotics, workflow and other innovative re-engineering techniques

Job Background/context

FCX Operations supports the Futures & OTC Clearing and FX Prime Brokerage Business (“FCX”) across the clearing settlement and margining of listed derivatives and FX.

Prime Finance Middle Office supports Prime Brokerage Business, across both CGML and CGMI, and is part of the overall Prime Finance Business unit.

The role will be to work with Operations Line Control and Operations Line Managers to provide support for all control-related activity across FCX and Prime Middle Office & Operations. The successful candidate will interact closely across all levels of seniority within Middle Office, Operations, Business, Product Control and Operational Risk.

Job Purpose

The successful candidate will be responsible for providing operational control guidance and support to the FCX and Prime Finance Middle Office & Operations, Business and Clients.  Resolving complex issues and providing guidance and training to enable the group to further develop.  This is a high profile role with large volumes & quick turnarounds.

Key Responsibilities

  • Risk & Control Oversight and Support for both the Regional & Global Operations Heads
  • Regulatory & Risk and Control Programs - Support project and program management activities  
  • Regulatory Mapping BAU – Continual support to regulatory mapping program in BAU 
  • Ensure regulatory controls are adequately reflected in Citi Control Tools/Platforms, descriptions & monitoring methodology is comprehensive. 
  • Deployment, guidance and training on all Citi Control Tools/Platforms
  • Execute Monthly Control Activities including testing/ annual & quarterly risk assessments in Citi Risk and Control System 
  • Ensure adherence to operational risk and Control standards 
  • Monthly Control Analytics and reporting – Quarterly monitoring results analysis, deep dive reviews and preparing reports 
  • Continual process improvement on Monthly, Quarterly and Annual Control program, automate monitoring methodology and promoting consistency and standardization 
  • Maintain pristine governance for Risk & Control Book of Work 
  • Support Operations partners in Risk & Control framework 
  • Develop and maintain a collaborative relationship with the Operations and Business managers, acts as a trusted advisor on operational matters.
  • Monitor emerging operational best practices in the Industry; determine what is required to create competitive advantage in support of FCX and Prime Business.
  • Oversee the implementation of policies and controls within the unit and ensure staff are aware of their obligations.
  • Leads benchmarking and process improvement initiatives to improve controls and make processes more efficient and transparent.
  • Contribution and preparation of high quality materials for business reviews, project meetings, including proactive follow-up of actions to closure.
  • Manage ad hoc requirements in a pressurised environment.

Development Value:

  • Develop an in depth knowledge of the products, markets and processes being supported
  • Exposure to products supported by the FCX and Prime Finance Middle Office & Operations
  • Fully proficient in the use of technology within own department.
  • Enhancing communication and organisational skills. Meeting targets set within the group and interacting with a wide spectrum of people to achieve these skills.
  • Self-motivation, flexibility and a strong desire to succeed will bring a recognised and rewarded career.
  • Continued development of leadership skills.

Knowledge/Experience:

  • Understanding of FCX and Prime Finance products and functions including trade processing, clearing, margining, reconciliation and settlement principles and best practices.
  • Understanding of life-cycle of trade processing for significant product type (Equity / Fixed Income / Derivatives). 
  • Understanding of the Books & records & how all the processes fit together.
  • Work experience in the Financial Services Industry is a must.
  • Displays a well-developed ability to schedule work and understand relative priorities.
  • Building positive working relationships and working with team members to understand the root cause of an issue in a timely and effective manner.
  • An understanding of the risk in not delivering a good service.
  • Demonstrates ability to lead change and drive process efficiencies in a controlled manner through Innovation.

Skills /Competencies:

  • Good Microsoft skills including Excel, Word and Outlook
  • Computer literate and ability to grasp several in house systems quickly.
  • Numerate and Analytical
  • Ability to communicate, detail issues, in writing and verbally, in a clear, accurate and concise manner.
  • Demonstrates sound judgement and professionalism in decision making/problem solving, escalating to Management as appropriate.
  • Ability to think clearly and concisely in challenging situations
  • Attention to Detail
  • Risk Awareness
  • Teamwork
  • Planning and Organising
  • Relationship Building
  • Adaptability

Qualifications:

  • University Level standard or equivalent at a minimum
  • Good numeric skills
  • Industry exams e.g. Futures Series 3, IAQ module exams or equiv. is a plus

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Job Background/context

FCX Operations supports the Futures & OTC Clearing and FX Prime Brokerage Business (“FCX”) across the clearing settlement and margining of listed derivatives and FX.

Prime Finance Middle Office supports Prime Brokerage Business, across both CGML and CGMI, and is part of the overall Prime Finance Business unit.

The role will be to work with Operations Line Control and Operations Line Managers to provide support for all control-related activity across FCX and Prime Middle Office & Operations. The successful candidate will interact closely across all levels of seniority within Middle Office, Operations, Business, Product Control and Operational Risk.

Job Purpose

The successful candidate will be responsible for providing operational control guidance and support to the FCX and Prime Finance Middle Office & Operations, Business and Clients.  Resolving complex issues and providing guidance and training to enable the group to further develop.  This is a high profile role with large volumes & quick turnarounds.

Key Responsibilities

  • Risk & Control Oversight and Support for both the Regional & Global Operations Heads
  • Regulatory & Risk and Control Programs - Support project and program management activities  
  • Regulatory Mapping BAU – Continual support to regulatory mapping program in BAU 
  • Ensure regulatory controls are adequately reflected in Citi Control Tools/Platforms, descriptions & monitoring methodology is comprehensive. 
  • Deployment, guidance and training on all Citi Control Tools/Platforms
  • Execute Monthly Control Activities including testing/ annual & quarterly risk assessments in Citi Risk and Control System 
  • Ensure adherence to operational risk and Control standards 
  • Monthly Control Analytics and reporting – Quarterly monitoring results analysis, deep dive reviews and preparing reports 
  • Continual process improvement on Monthly, Quarterly and Annual Control program, automate monitoring methodology and promoting consistency and standardization 
  • Maintain pristine governance for Risk & Control Book of Work 
  • Support Operations partners in Risk & Control framework 
  • Develop and maintain a collaborative relationship with the Operations and Business managers, acts as a trusted advisor on operational matters.
  • Monitor emerging operational best practices in the Industry; determine what is required to create competitive advantage in support of FCX and Prime Business.
  • Oversee the implementation of policies and controls within the unit and ensure staff are aware of their obligations.
  • Leads benchmarking and process improvement initiatives to improve controls and make processes more efficient and transparent.
  • Contribution and preparation of high quality materials for business reviews, project meetings, including proactive follow-up of actions to closure.
  • Manage ad hoc requirements in a pressurised environment.

Development Value:

  • Develop an in depth knowledge of the products, markets and processes being supported
  • Exposure to products supported by the FCX and Prime Finance Middle Office & Operations
  • Fully proficient in the use of technology within own department.
  • Enhancing communication and organisational skills. Meeting targets set within the group and interacting with a wide spectrum of people to achieve these skills.
  • Self-motivation, flexibility and a strong desire to succeed will bring a recognised and rewarded career.
  • Continued development of leadership skills.

Knowledge/Experience:

  • Understanding of FCX and Prime Finance products and functions including trade processing, clearing, margining, reconciliation and settlement principles and best practices.
  • Understanding of life-cycle of trade processing for significant product type (Equity / Fixed Income / Derivatives). 
  • Understanding of the Books & records & how all the processes fit together.
  • Work experience in the Financial Services Industry is a must.
  • Displays a well-developed ability to schedule work and understand relative priorities.
  • Building positive working relationships and working with team members to understand the root cause of an issue in a timely and effective manner.
  • An understanding of the risk in not delivering a good service.
  • Demonstrates ability to lead change and drive process efficiencies in a controlled manner through Innovation.

Skills /Competencies:

  • Good Microsoft skills including Excel, Word and Outlook
  • Computer literate and ability to grasp several in house systems quickly.
  • Numerate and Analytical
  • Ability to communicate, detail issues, in writing and verbally, in a clear, accurate and concise manner.
  • Demonstrates sound judgement and professionalism in decision making/problem solving, escalating to Management as appropriate.
  • Ability to think clearly and concisely in challenging situations
  • Attention to Detail
  • Risk Awareness
  • Teamwork
  • Planning and Organising
  • Relationship Building
  • Adaptability

Qualifications:

  • University Level standard or equivalent at a minimum
  • Good numeric skills
  • Industry exams e.g. Futures Series 3, IAQ module exams or equiv. is a plus

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
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