IPB - Sales Support Analyst

The Sales Support Analyst will be part of the Relationship Services Team - Sales Services Unit, providing a range of sales or service-related support to the business in meeting overall branch sales and service goals :

Responsibilities:

• Operating as an independent unit to assist stakeholders in fulfilling sales requirements by providing multiple maintenance support and administering controls surrounding various transaction processes.
• Process online transactions, ensuring timeliness of execution, accuracy of entries and adequacy of approvals are in place.
• Conduct review of the surveillance reports.
• Operate as a focused-unit or liaison to handle queries and controls.
• Conduct daily post-transaction review on customers’ accounts.
• Participate and assist in ad hoc assignments/projects for the business.
• Other job-related duties may be assigned as required.

Skills and Competencies :

• Working knowledge of related industry practices and standards.
• Strong analytical ability required to review customer information in accordance to policies.
• Ability to multi-task and prioritize effectively.
• Demonstrate great attention to details.
• Matured personality with a high level of initiative and drive.
• Positive attitude with the ability to work well as part of a team and autonomously.
• Consistently demonstrates clear and concise written and verbal communication.

Education :

• Bachelor’s degree/University degree or equivalent experience
• Fresh Graduate may be considered.

-------------------------------------------------

Job Family Group:

-------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting