Skip to main content



The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Compl Bus Control Analyst 2

Job Req ID 22557307 Location(s) Singapore, Singapore Job Category Compliance and Control
Apply Now

This is a unique and exciting opportunity for the candidate to participate in the review and assessment of the sales process and relationship management practices undertaken by Sales staff with the objective of ensuring that business best practices are met.


  • Review of sales staff phone sales and documentation to assess the quality of calls and adherence to Regulatory and Bank’s internal policies and procedures.

  • Review of Sales Surveillance Reports to ensure corporate standards and regulatory requirements are met.

  • Review of reports to detect irregular activity or unusual transaction patterns/trends.

  • Ability to evaluate and identify risks of sales calls, highlight deficiencies and provide constructive feedback for improvement.

  • Assist in investigation of sales complaints.

  • Preparation of reports and presentations.


  • Past experience in sales surveillance, risk and controls, audit in a financial institution, or investment product sales or sales support will be useful.

  • 5 to 8 years work experience. Past experience in sales surveillance, risk and controls, audit in a financial institution, or investment product sales or sales support will be useful.

  • Knowledgeable about financial products, financial advisory, legal and regulatory environment an advantage.

  • Proficiency in Microsoft Office applications including Excel, Word, Powerpoint.

  • Good written and verbal communication skills and tactful.

  • Ability to review/transcribe phone conversations conducted in Japanese required.

  • Ability to review/transcribe phone conversations conducted in Chinese/Cantonese/Bahasa will be an advantage.

  • Broad-minded, with a capacity to learn and apply knowledge.

  • Able to multi-task, detail oriented, team player, patient, mature, sensible, self-assured.

  • Able to apply analytical thinking and stay risk-focused in performing review activities.


  • Bachelor’s/University degree or equivalent experience


Job Family Group:

Compliance and Control


Job Family:

Business Control


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs