CitiLean Analyst (Strategic Business Process/Programme) - Hybrid

This role is part of the Global ICG CitiLean Team based out of Singapore. The team runs key strategic program based on business priorities. This role will be responsible to support and drive Global CitiLean programs

The Process Engineer is an exciting entry level role within the internal business and process consulting team (CitiLean) that operates Globally across all lines of businesses. The role provides an opportunity to sharpen and grow ones analytical and problem-solving skills. The team works closely with senior leadership to deliver on strategic problem statements across the franchise. The role is a steppingstone to build Strategic Financial Consulting skill with Global exposure to accelerate your leadership journey in Financial Service. Ideal candidate should have entrepreneur mindset and deal with ambiguity with structural thinking

Responsibilities:

• Learn and apply CitiLean Methodology and Framework to solve key business problems

• Support Senior Project team to develop strategic problem statement and develop mobilization plan

• Process Mapping and analysis to identify problem/opportunities

• Develop Hypothesis and identify key pain points

• Establish data requirements and conduct data analysis to validate pain points

• Conduct Root Cause analysis with process SMEs

• Support Interim and End state solution design and development

• Plan and schedule project milestones using appropriate tools.

• Track main project milestones and deliverables.

• Deliver and maintain progress reports, proposals, requirements documentation and presentations.

Key Skills

• Ability to provide structural thinking to data and analysis

• Excellent Power Point and Excel Skills (Must Have)

• Excellent Problem Solving Skills and ability to work with cross functional teams

• Good Articulation and Communication skills

• Adaptability and flexibility to changing requirement

• Ability to challenge status quo

• Understanding of new emerging technologies

Qualifications:

• 2-4 years experience in bank services.

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

#LI-Hybrid

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