Skip to main content



The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

CitiLean Analyst (Strategic Business Process/Programme) - Hybrid

Job Req ID 22563351 Location(s) Singapore, Singapore Job Category Business Strategy, Management & Administration
Apply Now

This role is part of the Global ICG CitiLean Team based out of Singapore. The team runs key strategic program based on business priorities. This role will be responsible to support and drive Global CitiLean programs

The Process Engineer is an exciting entry level role within the internal business and process consulting team (CitiLean) that operates Globally across all lines of businesses. The role provides an opportunity to sharpen and grow ones analytical and problem-solving skills. The team works closely with senior leadership to deliver on strategic problem statements across the franchise. The role is a steppingstone to build Strategic Financial Consulting skill with Global exposure to accelerate your leadership journey in Financial Service. Ideal candidate should have entrepreneur mindset and deal with ambiguity with structural thinking


  • Learn and apply CitiLean Methodology and Framework to solve key business problems

  • Support Senior Project team to develop strategic problem statement and develop mobilization plan

  • Process Mapping and analysis to identify problem/opportunities

  • Develop Hypothesis and identify key pain points

  • Establish data requirements and conduct data analysis to validate pain points

  • Conduct Root Cause analysis with process SMEs

  • Support Interim and End state solution design and development

  • Plan and schedule project milestones using appropriate tools.

  • Track main project milestones and deliverables.

  • Deliver and maintain progress reports, proposals, requirements documentation and presentations.

Key Skills

  • Ability to provide structural thinking to data and analysis

  • Excellent Power Point and Excel Skills (Must Have)

  • Excellent Problem Solving Skills and ability to work with cross functional teams

  • Good Articulation and Communication skills

  • Adaptability and flexibility to changing requirement

  • Ability to challenge status quo

  • Understanding of new emerging technologies


  • 2-4 years experience in bank services.

  • Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.



Job Family Group:

Business Strategy, Management & Administration


Job Family:

Business Process Re-Engineering


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs