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CGW Retail Bank Business Risk & Controls (VP) Manager

Job Req ID 22573486 Location(s) Singapore, Singapore Job Category Compliance and Control
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Job Responsibilities

You are responsible to develop a strong control and compliance environment for the GCG Consumer group to achieve permanent “audit readiness” balancing the business needs and environment.

Key Responsibilities

· Support and provide oversight to the Sales & Distribution and Segments team within Retail Banking

· Manage and provide support/consultations on FATCA (Foreign Account Tax Compliance ACT), CRS (Common Reporting Standard) and US Tax process to stakeholders

· Review and revise operational procedures.

· Review and approve new product, process, digital and service initiatives by Segments and Product groups.

· Actively involve key stakeholders in process design discussion to achieve objective of full compliance with policy while balancing execution effectiveness and risk and control.

· Administer online attestation, annual business evaluation, review of country rules, implement any changes to sales and account opening process related to Offshore Wealth Services Policy (OWSP).

· Review of reports generated by computer assisted auditing tools and techniques to identify anomalies and execute any remediation and clean-up activities.

· Plan and administer health checks and coordinate any remediation and clean-up activities.

· Partner with business in performing root cause analysis, escalation, corrective actions on any issues, gaps and process/regulatory breaches identified.

· Prepare training materials and conduct training on existing and new processes to branch staff and new hires.

· Manage projects to address process efficiency or risk and controls for Account Opening, AML KYC, branch processes, tax related.

· Continuously explore areas of enhancements and uplift controls.

· Partner the business in all audit review preparations, discussions with auditors and corrective action plan implementations.

· Provide support to internal departments on branch process and operations matters.

· Review and manage system access ensuring only appropriate and relevant access is granted to branch staff.

· Administer online training rollout to branch staff ensuring 100% completion status.

· Work with the Retail Banking business on all issues escalations and corrective actions.


· University degree in Business Administration or related majors.

· Minimum 4 years of banking experience with a good understanding of consumer banking and/or investment products, process risk and controls, local and US regulations.

· Proficient in Microsoft Office is necessary.

· Highly motivated individual with initiative, analytical and ability to work and lead changes independently.

· Must be a team player and committed to delivering strong customer service to internal clients.

· Strong written communication skills and good interpersonal skills.

· Familiar with Financial Advisory Act, Security and Futures Act


Job Family Group:

Compliance and Control


Job Family:

Business Control


Time Type:

Full time


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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