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C12 – Assistant Vice President – Operations Controls

Job Req ID 22468740 Primary Location Singapore, Singapore Job Category Risk Management
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The Operational Risk Manager is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

  • Point of contact for Operations staff for Control related activities

  • Provide guidance in evaluating risks & implementing appropriate controls, including ensuring appropriate remedial actions are in place where deficiencies are identified

  • Proactive review of Operations, and Finance related control processes and reporting

  • Participate in evaluating; Strategic & Tactical Change; Policy and Process updates; Regulatory requirements etc.

  • Support and interface to Internal and External Control organizations (Internal/external audit, Reg, control self-assessment, Compliance, IS, Finance etc.)

  • Management / Oversight of Corrective Action Plan remediation process

  • Proactive audit support; Health checks, identification of thematic issues etc.

  • Support the wider operations control strategy

  • Promotion of a control culture within the Operations division

  • Ensuring that significant Risks are identified and escalated in a timely manner via Control Governance Channels

Qualifications:

  • Excellent verbal and written communication skills

  • Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups

  • Demonstrated understanding of operational risk and gap identification

  • Ability to multi-task and manage multiple projects simultaneously

  • Ability to present a compelling case to influence others where appropriate

  • Ability to think strategically and tactically

  • Willingness to question/challenge existing processes and ensure a satisfactory outcome

  • Proactive, able to take the lead in devising creative solutions

  • Efficient team player 

Education:

  • Bachelor’s/University degree or equivalent experience

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Job Family Group:

Risk Management

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Job Family:

Operational Risk

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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