Skip to main content



The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

C12 – Assistant Vice President – Operations Controls

Job Req ID 22468740 Primary Location Singapore, Singapore Job Category Risk Management
Apply Now

The Operational Risk Manager is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.


  • Point of contact for Operations staff for Control related activities

  • Provide guidance in evaluating risks & implementing appropriate controls, including ensuring appropriate remedial actions are in place where deficiencies are identified

  • Proactive review of Operations, and Finance related control processes and reporting

  • Participate in evaluating; Strategic & Tactical Change; Policy and Process updates; Regulatory requirements etc.

  • Support and interface to Internal and External Control organizations (Internal/external audit, Reg, control self-assessment, Compliance, IS, Finance etc.)

  • Management / Oversight of Corrective Action Plan remediation process

  • Proactive audit support; Health checks, identification of thematic issues etc.

  • Support the wider operations control strategy

  • Promotion of a control culture within the Operations division

  • Ensuring that significant Risks are identified and escalated in a timely manner via Control Governance Channels


  • Excellent verbal and written communication skills

  • Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups

  • Demonstrated understanding of operational risk and gap identification

  • Ability to multi-task and manage multiple projects simultaneously

  • Ability to present a compelling case to influence others where appropriate

  • Ability to think strategically and tactically

  • Willingness to question/challenge existing processes and ensure a satisfactory outcome

  • Proactive, able to take the lead in devising creative solutions

  • Efficient team player 


  • Bachelor’s/University degree or equivalent experience


Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs