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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Mortgage Advisors

Job Req ID 22501808 Primary Location Singapore, Singapore Job Category Consumer Sales
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Citi's Global Consumer Bank is a global leader in banking and wealth management, the world's largest credit card issuer and a partner of choice globally to the world's most iconic brands and digital leaders. The Global Consumer Bank serves more than 110 million clients in the U.S., Mexico and Asia, spanning 19 markets.

With our high-tech, high-touch relationship model, Citibank serves as a trusted advisor to our Retail, Wealth Management and small business clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citigold® and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Officer, Mortgage Advisor based in Singapore.  Being part of our team means that you unlock a whole host of perks and benefits from your first day of work. 

This includes:

  • Medical benefits and wellness programs with an inclusive definition of dependent to support the physical, mental, and financial wellbeing of yourself and your loved ones
  • Preferential banking offers for employees
  • Shuttle bus service to save you time of commute; flexible and hybrid working “future of work” model to ensure your work-life balance

In this role, you’re expected to:

  • Provide independent and holistic mortgage solutions to meet clients’ home ownership needs
  • Be motivated, result-oriented and sales-driven to meet individual sales targets
  • Establish individual sales networks and be confident in working with intermediaries such as various internal and external business partners, i.e. Business Development Managers, Relationship Managers, Financial Advisors, Property Agents and Mortgage Brokers
  • Build relationships with new/existing clients by providing excellent service to build customer loyalty and seek referrals to grow the business
  • Ensure proper procedures and documentation when assessing loan applications of clients
  • Meet Key Performance Indicators (KPIs) such as sales targets, Net Promoter Score etc.

As a successful candidate, you’d ideally have the following skills and exposure:

  • Experience in sales and financial sector preferred
  • Working knowledge of related financial regulations and mortgage transaction structure will be advantageous
  • General understanding of regulatory compliance, guidelines, and regulations
  • Clear and concise written and verbal communication
  • Enjoy flexible working to be able to build up sales networks, particularly at assigned show flats, and to obtain new sources of lead generation
  • Effective time management, problem-solving and negotiation skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. 

Take the next step to progress, apply for this role at Citi today.


Job Family Group:

Consumer Sales


Job Family:

Field Sales


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

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