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Career Opportunity

Reconciliation Specialist

  • Primary Location: China,Shanghai,Shanghai
  • Education: Bachelor's Degree
  • Job Function: Operations - Core
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 19010786


  • Responsible for daily/weekly/monthly reconciliation of ICG/GCG/Internal accounts of various products (Loan, Credit Card, ATM/CDM etc.) assigned by the team-head
  • Follow up/Escalate with responsible business units on outstanding breaks according to internal procedure
  • Respond to customer enquiries in a timely and professional manner
  • Report SLA and/or other risk control breaches to the team-head for timely investigation and escalation
  • Strictly follow SOPs in daily/weekly/monthly reconciliation
  • Participate in self-paced online training or organized classroom training to up-scale one's technical skills
  • Adhere to Citi Code of Conduct and information security policies


  • College degree preferably in accounting or mathematics
  • Previous work experiences in account reconciliation, Finance, Operations in a financial institution preferred
  • Fluent English, both oral and in writing
  • Fluent in use of MS Office applications
  • Service oriented with a distinct team-work attitude and ability to attend to details at work
  • A fast and self-motivated learner, able to work under pressure and with least supervision  
  • High Integrity
  • Planning and Organizing
  • Communication/Interpersonal Skills
  • Managing Client Relations - Not fully necessary but would be advantageous
  • Self-Motivated/Results Orientated
  • Strong team working ability.
  • Project Management - Not fully necessary but would be advantageous
  • Leadership/Staff Management - Not fully necessary but would be advantageous