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Loan Doc & Proc Rep

Job Req ID 21396237 Primary Location Shanghai, China Job Category Operations - Transaction Services
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The Loan Doc & Proc Rep 5 performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.

Responsibilities:

  • This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
  • Activities will include independently processing and closing loans within a complex loans operation environment
  • Interprets data and contributes to recommendations for loan process improvement
  • Minimizes risk to the bank through knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies with knowledge of lending documentation, operations and terminology
  • Timely escalation of all inquiries and issues related to loan documentation
  • Develops a good understanding of products and processes, and industry practices and standards
  • Applies a good knowledge of a wide range of specialized administrative/technical skills to monitor, analyze and/or evaluate processes and data
  • Ensures the accuracy of tasks performed, and the quality and timeliness of tasks that affect own team and closely related teams
  • Applies a good understanding of how the team and area integrate with others in accomplishing the objectives of the wider team/working group
  • Utilizes good communication and interpersonal skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information
  • May have direct interaction with external customers to disseminate or explain information
  • Individuals at this level exhibit basic executional capabilities and are beginning to take on more responsibilities
  • Performs loan documentation/processing functions of moderate complexity
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 2-4 years relevant experience
  • Can work well under pressure and multi-task with a sense of urgency
  • Ability to perform well in a dynamic and fast paced environment
  • Can work independently
  • Good communication skills
  • Comfortable with computers/applications and proficient in use of Microsoft


Education:

  • High School diploma or equivalent


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Loan Documentation and Processing

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting

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