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CCB KYC Checker-Hybrid

Job Req ID 22587154 Location(s) Shanghai, China Job Category Compliance and Control
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#LI-Hybrid

Responsibilities:

  • Customer experience oriented
  • Conduct client profile reviews for customer accounts
  • Review all information and documentation ensuring compliance with local regulation and Citi standards with high quality control
  • Ensure that relationship/coverage team gets the expected service within the agreed timelines and facilitate calls where deemed necessary
  • Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
  • Resolve any issues in performance or in quality of KYC records and escalate to Team Lead / Operations Head wherever necessary
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Act as the country coordinator (or participate actively when the Case Manager is the country coordinator – a) coordinate periodic country calls; b) liaise with compliance; c) be the primary contact for country management for KYC related matters
  • Ensure data quality in the BSU tool with periodic checks
  • Monitor operational metrics required for management level reporting
  • Manage upward communication –  Huddle updates, escalations, issues/ concerns etc
  • Assist in departmental projects as required.

Qualifications:

  • 3 years or more of relevant experience in banking/ finance industry, preferably risk and control or Compliance (AML/KYC) function.
  • Bachelor's degree/University degree in banking, finance, law or business

Competencies:

  • Pro-active thinking and execution abilities, capable to work independently
  • Detailed oriented balanced with a strategic view
  • Demonstrated effectiveness in people management – in particular motivation, development, and teamwork
  • Demonstrated effectiveness process management – in particular target setting , prioritization and operational effectiveness
  • Ability to multitask and prioritize
  • Ability to work well under pressure and tight time frames
  • Manage up effectively
  • MIS and metrics and efficiency analysis skills – ability to benchmark and track performance improvement
  • Flexible and have good organizational skills.
  • Ability to work in a dynamic environment, team player
  • Intermediate technical skills including intermediate working knowledge of Microsoft Office (Excel, Word, PowerPoint, etc.)
  • Excellent written and verbal communication skills

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Job Family Group:

Compliance and Control

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Job Family:

Business KYC

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting

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