TTS Trade Senior Supplier Engagement Manager - SVP

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Job Overview

The position is within the Supplier Engagement function of the Global Supplier Finance business.  This person will be responsible for developing successful supplier acquisition sales programs for the Citi Supplier Finance (CSF) product which provides working capital and cash flow benefits to our Buyer/clients and their suppliers.  The role will need to grow a portfolio of business in terms of both revenue and assets, as well as act as the team leader of the supplier engagement team in Brazil.  It will be responsible for working with Trade product and Client Management, as well as sales and operations partners to ensure rapid and effective sales and implementation to maximize revenue for this customer base

This role offers a mix of Sales and managing Key Relationships and will coordinate and execute onboarding strategy for Payables product. This is a front office client facing role which involves speaking with Treasury/Finance Directors at supplier organizations to sell the Payables product offerings. Additionally, key responsibilities will include day to day interactions with clients to a) identify new opportunities and monitor current performance, b) coordinate implementation of existing mandates, c) agree on onboarding strategy d) Explore and execute on Cross Sell Opportunities. The Candidate will need to liaise with functional partners for successful delivery of the product e.g. a) Legal for Document Negotiation for Strategic suppliers b) Credit c) Risk d) Compliance e) Tax f) Operations etc.

The Product Specialist is a senior level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team.

Responsibilities:

• ​Leadership & Team Development: Lead and mentor a team of professionals in the supplier engagement team in Brazil in conjunction wit the regional head of supplier engagement team. Foster a culture of continuous improvement and collaboration to achieve strategic objectives and deliver exceptional customer value.
• Ensure periodic calls with all Buyers to share program trends, understand Buyer payment flows, analyze assets behaviors (anticipate to possible decreases) and inactive supplier’s validation.
• Manage /oversee vendor relationships, performance and external partnerships
• Stay abreast of industry changes and customer needs to drive innovation. Develop solutions that address client pain points and ensure products remain competitive and relevant.
• Conduct thorough market research to understand industry trends and identify opportunities for supply chain finance solutions. Analyze competitor strategies and market demands to inform marketing campaigns. As required attend industry events to promote Payables
• Develop close co-ordination with Banking, lobal Teams, Trade Sales and Service Sales organization · Build strong working relationship with Risk teams (regionally / globally.
• Provide support on Global Initiatives / Projects.
• Strategy alignment with stakeholders: Develop close co-ordination with Banking, lobal Teams, Trade Sales and TTS Sales
• Execution and portfolio performance. Lead periodic sessions with the team to keep alignment and track ramp up strategy execution.
• Data Strategy: Build the framework to identify and prioritize the opportunities found in the Data exercise for ramp up strategies and its execution by the team.
• X-Sell Strategy: Build the framework to map the opportunities to replicate the Top suppliers already active in the main programs, according to the information collected in the Data exercise with payments made via Cash.
• Business Escalations: Manage escalations that arrive according to the matrix defined for the team, to provide solutions to clients/suppliers or internal teams.
• Identify synergies to improve process and reduce times: Develop close co-ordination
• Business Review: Perform monthly portfolio reviews with Product, Sales teams, and Banking to monitor portfolio behavior and define jointly strategies for assets growth.

• Oversee strategic supplier relationships, direct and ensure closure of escalations from strategic suppliers.
• Lead procurement training and Manage Buyer relationship wherever required in terms of any intermediation between. Organize webinars, workshops, and events to educate suppliers about the benefits and features of the products.

Qualifications:

• 10+ years of experience
• Experience leading cross-functional team to define and achieve high value business goals
• Broad and diverse functional experience (e.g. marketing, credit, acquisitions, product development, analytics)
• Demonstrated experience driving business innovation, leveraging management information, and data analytics to drive results
• Experience in scenario development and forecasting as well as experience serving a range of clients
• Demonstrated knowledge of product development, financial acumen, and investment processes across asset classes
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Demonstrated problem-solving and decision-making skills
• Demonstrated analytical and influencing skills
• Consistently demonstrates clear and concise written and verbal communication
• Ability to manage team strategies

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

- Proficient in English- mandatory

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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