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Loan Doc & Proc Sr Analyst

Job Req ID 20237616 Primary Location Puerto Rico Job Category Operations - Transaction Services
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The Loan Doc & Proc Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.


  • This role integrates subject matter and industry expertise within the loans documentation area
  • Demonstrates a comprehensive understanding of how the loan function collectively integrates to contribute to achieving overall business goals
  • Provides value-added perspective or advice that contributes to the development of new techniques and the improvement of the loan documentation processes for the area
  • Applies in-depth knowledge of concepts and procedures within own area to resolve issues related to loan documentation processes
  • Responsible for escalating control gaps and issues to senior management. Identifies loan related control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses
  • Resolves complex problems where the analysis of situations or data requires an in-depth evaluation of loan procedures and industry standards
  • Provides evaluative judgment based on analysis of factual information in complicated and unique situations, mostly but not limited to the loan documentation process
  • Identifies opportunities to improve processes, increase efficiency and reduce expenses
  • Influences decisions through advice, counsel and/or facilitating services to others in area of specialization
  • Assumes informal/formal leadership role within the team, is involved in the coaching and training of new recruits, and provides guidance and support to junior staff
  • Creates, develops and maintains effective relationships with colleagues, management, internal/external clients and stakeholders, and seeks to understand their needs and provides solutions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Perform review of offshore loan documentation related to all transactions booked on a prior day basis. Use the internal guides to review requirements.
  • If the documentation received for the loans includes deferrals, ensure that the appropriate approval evidences are included. Once approved deferrals are identified, include them in local report for tracking purposes.
  • Follow-Up with countries until missing documentation is received. Distribute a monthly report to RSU Head, and other stakeholders periodically for visibility.
  • During internal/external reviews or MCA testing, once requested provide images of documentation supporting each Offshore Loan booked in the PR IBE LV. Provide evidences aligned with time frames as required by regulatory requirements.
  • Once requested, complete customer set-up or maintenances in e-dealer. Ensure all customer set-ups in e-dealer have an active KYC at the time of creation.


  • 5-8 years of experience managing loan, mortgage or legal documentation.
  • 5-8 years of experience in collateral, loan or legal documentation processing and interpretation.
  • 5-8 of experience in the Banking Industry preferable.
  • Strong Analytical and problem solving skills
  • Attention to details
  • Multi-tasking
  • Strong Work Ethic and sense of accountability
  • Excellent communication and writing skills.
  • PC proficient Windows, Excel, PowerPoint, Word, Web Tools, & MS-Access (preferable).
  • Ability to understand complex data and condense into key themes.
  • Proactive and Innovative.
  • Adaptable.


  • Bachelor Degree in Accounting, Finance or Business Administration.
  • Corporate loans documentation knowledge and experience preferable.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Operations - Transaction Services


Job Family:

Loan Documentation and Processing


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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